Data Center Operator - Birmingham, AL
Company Name:
Ascension Health
Ascension Information Services, one of the largest healthcare IT service companies in North America, is looking for Data Center Operators in Birmingham, AL to help operate computers in Ascension data centers. Data Center Operators at Ascension Health are responsible for the installation and maintenance of data center computers and supporting equipment.
The personnel in this role use their knowledge of computer systems and data center operations to keep the server environment running at optimal levels needed to make Ascension health care the best in the nation. They test and evaluate systems to eliminate problems and make improvements. The Data Center Operator may also be responsible for the maintenance of related equipment. The Data Center Operator has demonstrated technical expertise, a record of successful projects and satisfied clients, an ability to understand and articulate customer needs, and a history of taking initiative.
### QUALIFICATIONS
REQUIREMENTS:
Associates degree, is preferred
3 years experience in technical support of server hardware, Windows or UNIX OS, is preferred
Experience with standard server applications such as monitoring systems, e-mail, virus protection, and terminal emulation, is preferred
Experience in a multi-user, multi-host environment, is preferred
Willingness to reside within a commutable distance of Birmingham, AL
Other Capabilities:
Excellent communication skills
Analytically inclined with attention to detail and accuracy
Strong organizational skills
Ability to work independently
Good interpersonal skills
Ability to work under pressure and prioritize work appropriately
Excellent time management skills
Maintains the confidential nature of sensitive data
Personal/Professional Qualities:
Personable, tactful, polite.
Sound judgment.
Team player.
Integrity and high personal, professional and ethical standards.
### RESPONSIBILITIES
Perform installations, moves, adds and changes in accordance with defined procedures.
Disconnect servers if necessary.
Install hardware at the appropriate site in accordance with the approved schedule.
Install additional approved hardware and software.
Conduct performance and functional testing on hardware and software, including
System Software, prior to implementing in a production environment.
De-install and remove displaced hardware as required.
Sanitize and dispose of de-commissioned hardware in accordance with the defined procedures.
Perform proactive fault detection and diagnostic procedures.
Monitor events according to defined processes and procedures.
Notify Service Desk of known issues detected in monitored environments.
Support data purge and archiving in accordance with defined procedures.
Perform backups as scheduled per defined procedures.
Perform ad-hoc requested backups.
Maintain logs of all backups and restores performed.
Perform data restore / data recovery as required.
Delete data in accordance with defined procedures.
Execute batch jobs in accordance with the schedule.
Monitor jobs and any change of operation mode.
Provide schedule status updates and reporting.
Monitor for job completion or failure and follow defined Incident Management process to document and report them.
Perform restarts.
Respond to all tape (or alternative media) mount requests (Tape Mounts).
Maintain integrity of tape (or alternative media) library system.
Identify all tapes (or alternative media) to support the tracking of the physical media with operating system version, database version and software version.
Maintain the catalog of the physical media with operating system version, database version and software version.
Monitor tape (or alternative media) hardware for problems and malfunctions.
Other location specific duties or other activities may be assigned.
Ascension Health ( ) is transforming healthcare by providing the highest quality care to all, with special attention to those who are poor and vulnerable. Ascension Health, which provided $1.3 billion in care of persons living in poverty and community benefit programs last year, is the nation's largest Catholic and nonprofit health system. Our Mission-focused Health Ministries employ more than 122,000 associates serving in more than 1,400 locations in 21 states and the District of Columbia.
Ascension Information Services (AIS) is a subsidiary of Ascension Health Alliance, a Catholic healthcare organization dedicated to the transformation of healthcare through excellent clinical care throughout the continuum and through innovation. AHIS has a clear vision to be a leader in delivering efficient and effective IT services, measured by meeting industry performance metrics; demonstrating agility and flexibility to adapt to changes in customers' needs and business models; and providing low-cost, high-value IT service attractive to potential customers outside the organization. AHIS has more than 2,300 associates, supported by various third parties, focused on providing value to our stakeholders. In 2013, AHIS was honored to be selected by Computerworld as No. 52 on its Best Places to Work in IT list, and by Elearning! Media Group/Aberdeen Group as No. 28 on its Learning!100 Corporate Enterprise Honoree list.
This position is with AHIS
Equal Opportunity Employer M/F/D/VEstimated Salary: $20 to $28 per hour based on qualifications.
Ascension Health
Ascension Information Services, one of the largest healthcare IT service companies in North America, is looking for Data Center Operators in Birmingham, AL to help operate computers in Ascension data centers. Data Center Operators at Ascension Health are responsible for the installation and maintenance of data center computers and supporting equipment.
The personnel in this role use their knowledge of computer systems and data center operations to keep the server environment running at optimal levels needed to make Ascension health care the best in the nation. They test and evaluate systems to eliminate problems and make improvements. The Data Center Operator may also be responsible for the maintenance of related equipment. The Data Center Operator has demonstrated technical expertise, a record of successful projects and satisfied clients, an ability to understand and articulate customer needs, and a history of taking initiative.
### QUALIFICATIONS
REQUIREMENTS:
Associates degree, is preferred
3 years experience in technical support of server hardware, Windows or UNIX OS, is preferred
Experience with standard server applications such as monitoring systems, e-mail, virus protection, and terminal emulation, is preferred
Experience in a multi-user, multi-host environment, is preferred
Willingness to reside within a commutable distance of Birmingham, AL
Other Capabilities:
Excellent communication skills
Analytically inclined with attention to detail and accuracy
Strong organizational skills
Ability to work independently
Good interpersonal skills
Ability to work under pressure and prioritize work appropriately
Excellent time management skills
Maintains the confidential nature of sensitive data
Personal/Professional Qualities:
Personable, tactful, polite.
Sound judgment.
Team player.
Integrity and high personal, professional and ethical standards.
### RESPONSIBILITIES
Perform installations, moves, adds and changes in accordance with defined procedures.
Disconnect servers if necessary.
Install hardware at the appropriate site in accordance with the approved schedule.
Install additional approved hardware and software.
Conduct performance and functional testing on hardware and software, including
System Software, prior to implementing in a production environment.
De-install and remove displaced hardware as required.
Sanitize and dispose of de-commissioned hardware in accordance with the defined procedures.
Perform proactive fault detection and diagnostic procedures.
Monitor events according to defined processes and procedures.
Notify Service Desk of known issues detected in monitored environments.
Support data purge and archiving in accordance with defined procedures.
Perform backups as scheduled per defined procedures.
Perform ad-hoc requested backups.
Maintain logs of all backups and restores performed.
Perform data restore / data recovery as required.
Delete data in accordance with defined procedures.
Execute batch jobs in accordance with the schedule.
Monitor jobs and any change of operation mode.
Provide schedule status updates and reporting.
Monitor for job completion or failure and follow defined Incident Management process to document and report them.
Perform restarts.
Respond to all tape (or alternative media) mount requests (Tape Mounts).
Maintain integrity of tape (or alternative media) library system.
Identify all tapes (or alternative media) to support the tracking of the physical media with operating system version, database version and software version.
Maintain the catalog of the physical media with operating system version, database version and software version.
Monitor tape (or alternative media) hardware for problems and malfunctions.
Other location specific duties or other activities may be assigned.
Ascension Health ( ) is transforming healthcare by providing the highest quality care to all, with special attention to those who are poor and vulnerable. Ascension Health, which provided $1.3 billion in care of persons living in poverty and community benefit programs last year, is the nation's largest Catholic and nonprofit health system. Our Mission-focused Health Ministries employ more than 122,000 associates serving in more than 1,400 locations in 21 states and the District of Columbia.
Ascension Information Services (AIS) is a subsidiary of Ascension Health Alliance, a Catholic healthcare organization dedicated to the transformation of healthcare through excellent clinical care throughout the continuum and through innovation. AHIS has a clear vision to be a leader in delivering efficient and effective IT services, measured by meeting industry performance metrics; demonstrating agility and flexibility to adapt to changes in customers' needs and business models; and providing low-cost, high-value IT service attractive to potential customers outside the organization. AHIS has more than 2,300 associates, supported by various third parties, focused on providing value to our stakeholders. In 2013, AHIS was honored to be selected by Computerworld as No. 52 on its Best Places to Work in IT list, and by Elearning! Media Group/Aberdeen Group as No. 28 on its Learning!100 Corporate Enterprise Honoree list.
This position is with AHIS
Equal Opportunity Employer M/F/D/VEstimated Salary: $20 to $28 per hour based on qualifications.
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