Customer Service Representative Community, Social Services & Nonprofit - Birmingham, AL at Geebo

Customer Service Representative

Customer Service Representative Job Category :
Administrative (Field) Requisition Number :
CUSTO04494 Showing 1 location Job Details Description JOB
Summary:
Responsible for account management and office support, including analytics, general office management, and marketing of case management, bill review, and all other CorVel services ABOUT CORVEL:
CorVel is a national provider of industry-leading risk management solutions for the workers compensation, auto, health and disability management industriesCorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clientsWe are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunitiesOver 3,500 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!)A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off ESSENTIAL FUNCTIONS AND
Responsibilities:
o Run and analyze internal reports, including tracking both client and internal key performance indicatorso Plan and organize activities, conferences, client and staff eventso Answer and return phone calls and emails from internal and external clients and healthcare providerso Assist with accounts payable and receivable and asset trackingo Assist with culture initiatives, employee onboarding, and other HR related support functionso Maintain & follow CorVel Employee Dress Code, and hygiene requirementso Requires punctual and consistent attendanceo General office dutieso Additional duties as assignedo Maintain a clean driving record to maintain compliance with our internal and external requirementso Occasional travel to customer sites may be required KNOWLEDGE & SKILLS:
o Effective oral, written and interpersonal communication skillso Good organization, time management skills, and ability to multitasko Strong analytical skillso Detail Orientedo Proficiency with Microsoft Office applications, particularly Excel and PowerPoint EDUCATION/
Experience:
o College degree required (or equivalent work experience)o Masters degree preferredo Customer service experience preferred CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Qualifications Skills Behaviors :
Motivations :
Education Experience Licenses & Certifications Recommended Skills Account Management Accounts Payable Accounts Receivable Administration Analytical Attention To Detail Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3r3jm76w6s4kdcs3fn', 'ExternalApply-j3r3jm76w6s4kdcs3fn'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.

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