Assistant Director of Housekeeping
Your job as the Assistant Director of Housekeeping is an important role because you make our hotel feel like home.
If you have a Passion for Perfection and a Passion for Service, this job is for You! Our Assistant Directors of Housekeeping make sure each guest has an enjoyable and comfortable stay.
You will assist the Director of Housekeeping in supervising and directing the activities of the Housekeeping Department (including laundry) in such a manner as to ensure the highest standards of cleanliness and appearance in the public areas and guestrooms.
In the absence of the Director of Housekeeping assume all duties of the position.
As Room Attendant, you will:
Coach and counsel employees in Housekeeping in a positive fashion to produce improved work performance.
Assist in maintaining an effective training program to ensure that all new employees are properly equipped to execute their jobs.
Personally follow up with new employees to ensure they are receiving the proper training.
Inspect at least 50 rooms per day to ensure that proper standards are being maintained.
Conduct individual and group training sessions and regular department meetings to correct deficiencies.
Personally inspect all public areas at least twice daily (morning and afternoon) to ensure they are clean.
Instill an attitude in all Housekeeping employees that they are pro-actively responsible for correcting any cleanliness problem they find.
Ensure that all OSHA and HAZCOM procedures are followed.
Maintain effective key control, including issuing of keys to room attendants and handling of guest room keys left behind.
Ensure that Housekeeping coordinates with the Front Desk regularly throughout the morning to inform them of available, clean rooms.
Also, a representative of Housekeeping is to work with the Front Desk in the afternoon to ensure that the Housekeeping Report results are compared to the room rack.
Maintain assigned equipment, including but not limited to, vacuums, laundry equipment, carpet shampooers, etc.
Clean rooms when business conditions require.
Work closely with maintenance to ensure that problems found in the rooms are reported promptly and follow up to make sure they are corrected.
Handle guest complaints and requests efficiently to ensure high guest satisfaction.
Perform other duties as required.
Fundamental RequirementsPrior experience as a Room Attendant is required and supervisory experience is preferred.
Previous hotel experience or military hospitality experience is a plus.
To be successful, you will need basic English communication skills.
This job requires standing and walking 100% of the time, regularly bending, pushing, pulling, carrying, and the ability to perform repetitive motions for the entire shift.
This job requires you to be able to push, pull, or lift a minimum of 50lbs.
We administer pre-employment background checksWe Make A Meaningful Difference In TheLives Of Our Team Members, Who In TurnDeliver Memorable Customer Experiences AndProduce Exceptional Results For Our OwnersEEO/AA/M/F/D/VCompensation:
$17.
00 - $18.
00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
As the most recognized name in the industry, travelers all over the world have been saying Take me to the Hilton for almost a century.
And because of our innovative approach to products, amenities and service, Hilton continues to be synonymous with hotel across the globe.
Hilton Hotels & Resorts remains the stylish, forward thinking global leader of hospitality - and we help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.
We are passionate about delivering exceptional guest experiencesWe believe Hospitality isn't just a job; it's a journey of self-discovery, growth, community and cultures.
Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors.
As we continue to grow and innovate, our Vision to fill the earth with the light and warmth of hospitality has never faltered.
We are more than a room for the night.
We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.
Recommended Skills Coaching And Mentoring Communication English Hospitality Housekeeping Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
If you have a Passion for Perfection and a Passion for Service, this job is for You! Our Assistant Directors of Housekeeping make sure each guest has an enjoyable and comfortable stay.
You will assist the Director of Housekeeping in supervising and directing the activities of the Housekeeping Department (including laundry) in such a manner as to ensure the highest standards of cleanliness and appearance in the public areas and guestrooms.
In the absence of the Director of Housekeeping assume all duties of the position.
As Room Attendant, you will:
Coach and counsel employees in Housekeeping in a positive fashion to produce improved work performance.
Assist in maintaining an effective training program to ensure that all new employees are properly equipped to execute their jobs.
Personally follow up with new employees to ensure they are receiving the proper training.
Inspect at least 50 rooms per day to ensure that proper standards are being maintained.
Conduct individual and group training sessions and regular department meetings to correct deficiencies.
Personally inspect all public areas at least twice daily (morning and afternoon) to ensure they are clean.
Instill an attitude in all Housekeeping employees that they are pro-actively responsible for correcting any cleanliness problem they find.
Ensure that all OSHA and HAZCOM procedures are followed.
Maintain effective key control, including issuing of keys to room attendants and handling of guest room keys left behind.
Ensure that Housekeeping coordinates with the Front Desk regularly throughout the morning to inform them of available, clean rooms.
Also, a representative of Housekeeping is to work with the Front Desk in the afternoon to ensure that the Housekeeping Report results are compared to the room rack.
Maintain assigned equipment, including but not limited to, vacuums, laundry equipment, carpet shampooers, etc.
Clean rooms when business conditions require.
Work closely with maintenance to ensure that problems found in the rooms are reported promptly and follow up to make sure they are corrected.
Handle guest complaints and requests efficiently to ensure high guest satisfaction.
Perform other duties as required.
Fundamental RequirementsPrior experience as a Room Attendant is required and supervisory experience is preferred.
Previous hotel experience or military hospitality experience is a plus.
To be successful, you will need basic English communication skills.
This job requires standing and walking 100% of the time, regularly bending, pushing, pulling, carrying, and the ability to perform repetitive motions for the entire shift.
This job requires you to be able to push, pull, or lift a minimum of 50lbs.
We administer pre-employment background checksWe Make A Meaningful Difference In TheLives Of Our Team Members, Who In TurnDeliver Memorable Customer Experiences AndProduce Exceptional Results For Our OwnersEEO/AA/M/F/D/VCompensation:
$17.
00 - $18.
00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
As the most recognized name in the industry, travelers all over the world have been saying Take me to the Hilton for almost a century.
And because of our innovative approach to products, amenities and service, Hilton continues to be synonymous with hotel across the globe.
Hilton Hotels & Resorts remains the stylish, forward thinking global leader of hospitality - and we help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.
We are passionate about delivering exceptional guest experiencesWe believe Hospitality isn't just a job; it's a journey of self-discovery, growth, community and cultures.
Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors.
As we continue to grow and innovate, our Vision to fill the earth with the light and warmth of hospitality has never faltered.
We are more than a room for the night.
We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.
Recommended Skills Coaching And Mentoring Communication English Hospitality Housekeeping Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
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