General Manager
General ManagerClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United StatesDriven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidenceBeyond restoring teeth, this is about people getting their lives back.ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice networkWe are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their livesWhen you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our servicesCome help us write the next chapter of our story!
Summary:
At ClearChoice, our objective is to ensure the highest quality of care by not only usingspecialists to deliver treatment, but to have all the specialists at one location, working togetheras a team, and supported by state-of-the-art imaging equipment and an on-site labWe arecommitted to providing life-changing procedures to our patients while they experience world-class customer service.The General Manager will manage the business operations of a $15MM
operation through thedevelopment of strong partnership relations with Doctors, the Management Group and the staff.This position ensures the alignment of the practice with the core purpose and beliefs of thenetworkYou will also manage the financial performance of the practice, employee performanceand development of existing and new processes.
Essential Functions:
? Reasonable accommodations may be made to enable individuals with disabilities toperform the essential functions.? Reviews analysis of activities, costs, operations and forecast data to determine centerprogress toward stated goals and objectivesCreate efficiencies within the CenterOperations? Confers with divisional leadership and Center Doctor to review achievements anddiscuss required changes in goals or objectives resulting from current status andconditions? Participates in formulating and administering company policies, directing andcoordinating all divisional department activities to develop and implement long-rangegoals and objectives to meet business and profitability growth objectives? Responsible for ensuring best practices are in placeAble to manage schedulingefficiency, problem solve spontaneously and proactively plan aheadResponsible forensuring the development of center staff is scheduled and able to coach and manageperformance as necessary.? Reviews and approves preparation of accounting analysis for budgetary planning andimplementation, production efficiency, financial reporting, budgetary planning andsubmittal for capital expendituresSales Focused
Experience:
? Assisting potential patients in the decision making process utilizing the ClearChoiceconsult process? Meeting with potential patients at the ClearChoice Dental Implant Center to discuss our dentalimplant solution? Manage follow up process by reaching out to potential patients who have already expressed aninterest in ClearChoice to help educate them on the process, identify where they are in theirdecision making process, and/or follow up on patients who may have delayed treatment? Experience in referral based services, working with existing patients to identify potential referrals,developing funnel management to drive networkAdditional
Responsibilities:
? Manage full revenue performance of the center, including managing performance of allstaff? Review and manage key performance indicators including sales, collections, healthcarefinancing, close and manage overall business portfolio? Develop and manage the partnership between the Company and the Doctor through theconsistent communication of core purpose and beliefs and collaborate with leadership toresolve issues in conflict with themFoster strong relationships with our Doctor Partnerto ensure alignment to strategic objectives throughout the center.? Regularly review and interpret the financial performance of the practice to ensure planachievement and profitability targets.? With support from the Supply Chain Department implement best practices, purchasingguidelines and protocols which effectively leverage the collective buying power of theClearChoice network.? Manage and report the practice assets through effective inventory control, supply chain,procurement and AR management to ensure effective inventory utilization and practiceefficiency.? In collaboration with Human Resources, manage directly and through others, theperformance management and development of staff to ensure the retention, employeedevelopment, succession planning, career-pathing and performance of employees.? Operate with the utmost standards of confidentiality in all facets of patient information,employee and HR matters, and intellectual property as well as revenue and profitability.? Manage the Center's P&L as it relates to controllable supplies, expenses and Centerlabor; work with the physicians to explain financial results of the Center, discrepancies totargets and influence additional cost management measures.? Work with Front Office team to enforce, oversee and administer policy in the followingareas:
? Clinical set up and adherence Center employee management Procurement spendmanagement Capital equipment repair approval Patient finance oversight Complianceoversight? Serve as point of contact for the corporate support office and collaborate with thedifferent support departments (i.eAccounting, HR, Marketing, Compliance) to ensurethe center is fully utilizing the support available to it to run an effective and profitableoperation? Monitor and manage consult flow for consistency, efficiency of doctor/staff time? Work with corporate Compliance Department to ensure training, HIPAA compliance, &documentation requirements are met, licenses are up to date and appropriate approvalsare obtainedRequirements:
Leadership:
? In collaboration with the Recruiting Department, hire, direct and manage center levelstaff? In collaboration with Human Resources, implement employee performance managementprogramsParticipate in corporate succession planning activities, write and deliveremployee reviews, keep close tabs on employee morale and create a positive workingenvironment.? Continually improve the effectiveness of the organization and enhance productivity,efficiency, profitability and customer satisfaction.? Develop, document and enforce policies, standard operating procedures and bestpractices and streamline processes.Experience/Education/Skills:
? A bachelors degree with a business concentration is requiredAn MBA is preferred.? Must have three
years of leadership and management experience of an operationaland/or sales team.? Healthcare industry, operations &/or practice management experience, especiallyexperience working with Doctors/healthcare providers STRONGLY PREFERRED? Experience managing in a matrixed organization or multi-entity, multi-state environmentSTRONGLY PREFERRED? Expertise in operations management, strategies and methodologies, strategic planningand execution, and employee motivation techniques? Strong oral and written communication skills, excellent analytical, planning, and processdevelopment skills, strong business judgment, and a high level of initiative are allrequired? Demonstrated ability to articulate logical and persuasive arguments across anorganization is required? Demonstrated ability to respond effectively to multiple conflicting priorities, continuouslyprioritize deliverables and to respond to unexpected changes is requiredCompensation and
Benefits:
$90,000- $100,000 base compensation DOEIn addition to your base compensation, depending on position, you may be eligible for aquarterly or annual bonus (potential bonuses are merit based)Medical Insurance Coverage,Dental Insurance Coverage, Vision Insurance Coverage, Retirement Plan (401K) options areprovided as an additional benefit of employment with ClearChoice.EOEPowered by JazzHR Recommended Skills Analytical Business Process Models Clinical Works Coaching And Mentoring Communication Confidentiality Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3q8bt71cc68yzy0y4b', 'ExternalApply-j3q8bt71cc68yzy0y4b'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
At ClearChoice, our objective is to ensure the highest quality of care by not only usingspecialists to deliver treatment, but to have all the specialists at one location, working togetheras a team, and supported by state-of-the-art imaging equipment and an on-site labWe arecommitted to providing life-changing procedures to our patients while they experience world-class customer service.The General Manager will manage the business operations of a $15MM
operation through thedevelopment of strong partnership relations with Doctors, the Management Group and the staff.This position ensures the alignment of the practice with the core purpose and beliefs of thenetworkYou will also manage the financial performance of the practice, employee performanceand development of existing and new processes.
Essential Functions:
? Reasonable accommodations may be made to enable individuals with disabilities toperform the essential functions.? Reviews analysis of activities, costs, operations and forecast data to determine centerprogress toward stated goals and objectivesCreate efficiencies within the CenterOperations? Confers with divisional leadership and Center Doctor to review achievements anddiscuss required changes in goals or objectives resulting from current status andconditions? Participates in formulating and administering company policies, directing andcoordinating all divisional department activities to develop and implement long-rangegoals and objectives to meet business and profitability growth objectives? Responsible for ensuring best practices are in placeAble to manage schedulingefficiency, problem solve spontaneously and proactively plan aheadResponsible forensuring the development of center staff is scheduled and able to coach and manageperformance as necessary.? Reviews and approves preparation of accounting analysis for budgetary planning andimplementation, production efficiency, financial reporting, budgetary planning andsubmittal for capital expendituresSales Focused
Experience:
? Assisting potential patients in the decision making process utilizing the ClearChoiceconsult process? Meeting with potential patients at the ClearChoice Dental Implant Center to discuss our dentalimplant solution? Manage follow up process by reaching out to potential patients who have already expressed aninterest in ClearChoice to help educate them on the process, identify where they are in theirdecision making process, and/or follow up on patients who may have delayed treatment? Experience in referral based services, working with existing patients to identify potential referrals,developing funnel management to drive networkAdditional
Responsibilities:
? Manage full revenue performance of the center, including managing performance of allstaff? Review and manage key performance indicators including sales, collections, healthcarefinancing, close and manage overall business portfolio? Develop and manage the partnership between the Company and the Doctor through theconsistent communication of core purpose and beliefs and collaborate with leadership toresolve issues in conflict with themFoster strong relationships with our Doctor Partnerto ensure alignment to strategic objectives throughout the center.? Regularly review and interpret the financial performance of the practice to ensure planachievement and profitability targets.? With support from the Supply Chain Department implement best practices, purchasingguidelines and protocols which effectively leverage the collective buying power of theClearChoice network.? Manage and report the practice assets through effective inventory control, supply chain,procurement and AR management to ensure effective inventory utilization and practiceefficiency.? In collaboration with Human Resources, manage directly and through others, theperformance management and development of staff to ensure the retention, employeedevelopment, succession planning, career-pathing and performance of employees.? Operate with the utmost standards of confidentiality in all facets of patient information,employee and HR matters, and intellectual property as well as revenue and profitability.? Manage the Center's P&L as it relates to controllable supplies, expenses and Centerlabor; work with the physicians to explain financial results of the Center, discrepancies totargets and influence additional cost management measures.? Work with Front Office team to enforce, oversee and administer policy in the followingareas:
? Clinical set up and adherence Center employee management Procurement spendmanagement Capital equipment repair approval Patient finance oversight Complianceoversight? Serve as point of contact for the corporate support office and collaborate with thedifferent support departments (i.eAccounting, HR, Marketing, Compliance) to ensurethe center is fully utilizing the support available to it to run an effective and profitableoperation? Monitor and manage consult flow for consistency, efficiency of doctor/staff time? Work with corporate Compliance Department to ensure training, HIPAA compliance, &documentation requirements are met, licenses are up to date and appropriate approvalsare obtainedRequirements:
Leadership:
? In collaboration with the Recruiting Department, hire, direct and manage center levelstaff? In collaboration with Human Resources, implement employee performance managementprogramsParticipate in corporate succession planning activities, write and deliveremployee reviews, keep close tabs on employee morale and create a positive workingenvironment.? Continually improve the effectiveness of the organization and enhance productivity,efficiency, profitability and customer satisfaction.? Develop, document and enforce policies, standard operating procedures and bestpractices and streamline processes.Experience/Education/Skills:
? A bachelors degree with a business concentration is requiredAn MBA is preferred.? Must have three
years of leadership and management experience of an operationaland/or sales team.? Healthcare industry, operations &/or practice management experience, especiallyexperience working with Doctors/healthcare providers STRONGLY PREFERRED? Experience managing in a matrixed organization or multi-entity, multi-state environmentSTRONGLY PREFERRED? Expertise in operations management, strategies and methodologies, strategic planningand execution, and employee motivation techniques? Strong oral and written communication skills, excellent analytical, planning, and processdevelopment skills, strong business judgment, and a high level of initiative are allrequired? Demonstrated ability to articulate logical and persuasive arguments across anorganization is required? Demonstrated ability to respond effectively to multiple conflicting priorities, continuouslyprioritize deliverables and to respond to unexpected changes is requiredCompensation and
Benefits:
$90,000- $100,000 base compensation DOEIn addition to your base compensation, depending on position, you may be eligible for aquarterly or annual bonus (potential bonuses are merit based)Medical Insurance Coverage,Dental Insurance Coverage, Vision Insurance Coverage, Retirement Plan (401K) options areprovided as an additional benefit of employment with ClearChoice.EOEPowered by JazzHR Recommended Skills Analytical Business Process Models Clinical Works Coaching And Mentoring Communication Confidentiality Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3q8bt71cc68yzy0y4b', 'ExternalApply-j3q8bt71cc68yzy0y4b'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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