Health Advisor Associate - Bilingual Spanish
Health Advisor Associate - Biligual Spanish - Birmingham, AL This position works with other Health Advisors to solve problems and help identify effective solutions to healthcare barriers for patients. Coaches members and provides an empathetic, non-judgmental environment to identify effective solutions to healthcare barriers. Works telephonically/electronically with members to manage their chronic condition Interface with member profile and data within Salesforce Develop rapport and relationships with individuals to increase self-efficacy Identify and solve barriers to individual's health management Provide an above and beyond experience assisting members in locating various services, physicians, or resources Monitor data reported directly by members to create a personalized improvement Use KPIs to assess work performance Utilize strengths and interests to work on various projects within the company Being a champion for quality and continuous improvement QUALIFICATIONS Required Work
Experience:
N/APreferred Work
Experience:
N/APhysical and Mental Requirements:
N/AKnowledge:
N/ASkills:
Excellent problem-solving capabilities Excellent teamwork skills Proficiency in some of the following (not all are expected):
Customer service One-on-one education/coaching Working knowledge of healthcare systems Prior experience with chronic condition management preferred Experience with patient communication in healthcare setting Hunger to learn and improve through professional development, continuing education opportunities, and national health coach training Ownership mentality Immigration or work visa sponsorship will not be provided EDUCATION Bachelor's Degree(Required)Master's DegreeLICENSECERTIFICATIONS While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Recommended Skills Business Process Improvement Communication Customer Service Immigration Professional Development Receptive Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Experience:
N/APreferred Work
Experience:
N/APhysical and Mental Requirements:
N/AKnowledge:
N/ASkills:
Excellent problem-solving capabilities Excellent teamwork skills Proficiency in some of the following (not all are expected):
Customer service One-on-one education/coaching Working knowledge of healthcare systems Prior experience with chronic condition management preferred Experience with patient communication in healthcare setting Hunger to learn and improve through professional development, continuing education opportunities, and national health coach training Ownership mentality Immigration or work visa sponsorship will not be provided EDUCATION Bachelor's Degree(Required)Master's DegreeLICENSECERTIFICATIONS While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Recommended Skills Business Process Improvement Communication Customer Service Immigration Professional Development Receptive Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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