Applications Analyst - Banking

Company Name:
Jack Henry and Associates
Job Description
Jack Henry is seeking an Applications Analyst for its VertexSupport Department.
Location: Birmingham, AL or Springfield, MO
The Application Analystacts as liaison between the customer and the installation team within specific area of specialty.The position is responsible for all aspects of installing new or enhanced software applications including customer preparation and post installation training and support.
Minimum of three years ofexperience in application analysis, software implementationina financial institution (banking)or related field; or
An equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
PC/Microsoft experience
Ability to work a rotating afternoon/evening shift every 3 months and some weekend work
Travel: 10-20%
Knowledge/experience with JHA products
Provides remote or on-site software installation services. Ensures software applications are installed and fully functional.
Prior to the installation, analyzes the customers' existing products and consults with customer to map current system to the JHA product.
Consults with customers to define parameters within the software application.
Trains the customer on use and feature functionality of the application.
Communicates the customer's needs/expectations to appropriate personnel.
Notifies appropriate personnel of any application issues.
Interacts with Project Manager on various issues.
May assist customers in validating accurate conversion of all data.
May analyze transaction processing.
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

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