Technical Support Analyst
Company Name:
Children's Health System
Technical Support Analyst
Job Code: 1396
Department: Information Systems
Schedule: 7 on/7 off
Shift: Evenings and Nights
Hours: Monday-Sunday 6:00pm - 2:00am
Job Details:
Associates degree required
Job Summary
Responsible for providing technical support of computer systems (including printers, personal computers, servers, etc.) in use by the hospital. Responsible for system backups, online reporting and initiating/monitoring system interfaces. Install and switch out PCs and printers attached to hospital network as needed to ensure user access to clinical and financial information systems. Accept calls from end users on systems related problems during evenings, nights and weekends.
Education
Associate Degree in Computer Science or related field
Experience
Two or more years supporting Windows based systems or an equivalent combination of education and experience. Strong analytical, troubleshooting and communication skills required. CompTia A+, CompTia Network
or Microsoft Certified Desktop Support certifications highly desired.
Licensures, Certifications, and/or RegistriesEstimated Salary: $20 to $28 per hour based on qualifications.
Children's Health System
Technical Support Analyst
Job Code: 1396
Department: Information Systems
Schedule: 7 on/7 off
Shift: Evenings and Nights
Hours: Monday-Sunday 6:00pm - 2:00am
Job Details:
Associates degree required
Job Summary
Responsible for providing technical support of computer systems (including printers, personal computers, servers, etc.) in use by the hospital. Responsible for system backups, online reporting and initiating/monitoring system interfaces. Install and switch out PCs and printers attached to hospital network as needed to ensure user access to clinical and financial information systems. Accept calls from end users on systems related problems during evenings, nights and weekends.
Education
Associate Degree in Computer Science or related field
Experience
Two or more years supporting Windows based systems or an equivalent combination of education and experience. Strong analytical, troubleshooting and communication skills required. CompTia A+, CompTia Network
or Microsoft Certified Desktop Support certifications highly desired.
Licensures, Certifications, and/or RegistriesEstimated Salary: $20 to $28 per hour based on qualifications.
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