General Manager

Company Name:
Marriott International
General Manager
It's a powerful feeling, to belong. It's inspiring people to do more than they thought they could. It's leading the way by rolling up your sleeves to accomplish a common goal. It's taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.
The
Courtyard Birmingham Homewood,
located at
500 Shades Creek Parkway,
Homewood, AL, 35209
is currently hiring a
General Manager.
Responsibilities include: Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including: managing general property performance, as well as food and beverage operations, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, managing and conducting human resources activities, and delivering a return on investment to both Marriott International and ownership. Leads the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.
CANDIDATE PROFILE
Education and Experience
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
JOB SPECIFIC TASKS
Managing Property Operations
Ensures service programs are in place and executed against (e.g., Refreshing Business, Service Snapshots, Service So Memorable, etc.).
Provides timely, real-time feedback to management and hourly associates on service and operational standards; including feedback on even the smallest of service and operational details.
Manages the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals.
Creates and support clear lines of responsibility for management team, including coverage and oversight throughout the day.
Prepares for QA audits (i.e., daily and pre-visit activities).
Review sand follows-up on property GSS scores and comments.
Acts as a project manager for the execution of capital improvements (e.g., renovations, reinventions, refreshes, signage, etc.).
Walks the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.
Manages the implementation of major brand standards (e.g., HSIA, the Market, TPS A.M. Eats).
Delegates responsibilities for operations and projects to appropriate level of associate.
Additional Responsibilities
Manages e-mail.
Manages daily paper mail.
Participates in conference calls (e.g., sales, promotion, Q&A, property performance, etc.).
Provides follow-up information to RD and other CFRST managers.
Prepares for RD visits (e.g., pulling and consolidating relevant reports).
To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobsearch.ftl?lang=en
Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com
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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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