Technical Analyst
Company Name:
Moseley Technical Services
About our Client
Our client is a contractor for the Centers for Medicare & Medicaid Services (CMS) with a reputation built on integrity and a long-standing commitment to the industry. Their vision is all-encompassing as they strive to develop and improve business practices while offering the highest quality services to providers they serve. Currently, there is a job opening for the position of:
Technical Analyst
Birmingham, AL
JCCH 106
Support all applications used by functional areas such as the BPM Paperless Workflow, call center management monitoring software, document management software, and other mission critical applications.
Be responsible for the maintenance and updates to the call center technology (Call center software, workforce management, IVR.-
Troubleshoot problems in conjunction with corporate and internal IT, LAN, database, development, and server contacts.
Ensure all applications used by the company maintain security standards as set forth by CMS.
Provide recommendations and functional area support.
Diverse experiences working with technology such as call center applications, IVR scripting, web development tools, database design and network management (Voice over IP)
Understanding of network architecture pertaining to technology such as Voice over Internet Protocol, and Business Process Management technologies
Strong understanding of web design and support
Must be able to quickly diagnose an application problem, correct the problem individually, or call upon corporate support to bring about resolution.
Must have strong interpersonal skills and serve as the face of the IT department.
Strong communication skills: must be able to convey technical issues to non-technical associates
A bachelor's degree is required, preferably in a technical related field is
Conditions of Employment:
Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation which may include education, criminal, and work history verifications.
How to Apply:
You may apply on-line at . Thank you for your interest.
About Our Company:
Moseley Technical Services, Inc. is dedicated to providing our clients with a high standard of quality products and services. For almost two decades, our reputation has been built on this dedication and the long-term relationships developed with some of the most prestigious companies in the aerospace and defense industries. These business relationships give you the opportunity to not only find a job but to find one you can value and enjoy. We will be dedicated to you and to making your career a success.
Accepted applicants will have the opportunity to be eligible for benefits, including medical and supplemental insurance and a 401K. Appreciation and gratitude for employees is a hallmark of organizations with low turnover.
Moseley Technical Services, Inc. is an affirmative action and equal opportunity employer.
Join a team that values your experience!
Date: 2014-07-01
Country: US
State: AL
City: Birmingham
Postal Code: 35242
Category: Information TechnologyEstimated Salary: $20 to $28 per hour based on qualifications.
Moseley Technical Services
About our Client
Our client is a contractor for the Centers for Medicare & Medicaid Services (CMS) with a reputation built on integrity and a long-standing commitment to the industry. Their vision is all-encompassing as they strive to develop and improve business practices while offering the highest quality services to providers they serve. Currently, there is a job opening for the position of:
Technical Analyst
Birmingham, AL
JCCH 106
Support all applications used by functional areas such as the BPM Paperless Workflow, call center management monitoring software, document management software, and other mission critical applications.
Be responsible for the maintenance and updates to the call center technology (Call center software, workforce management, IVR.-
Troubleshoot problems in conjunction with corporate and internal IT, LAN, database, development, and server contacts.
Ensure all applications used by the company maintain security standards as set forth by CMS.
Provide recommendations and functional area support.
Diverse experiences working with technology such as call center applications, IVR scripting, web development tools, database design and network management (Voice over IP)
Understanding of network architecture pertaining to technology such as Voice over Internet Protocol, and Business Process Management technologies
Strong understanding of web design and support
Must be able to quickly diagnose an application problem, correct the problem individually, or call upon corporate support to bring about resolution.
Must have strong interpersonal skills and serve as the face of the IT department.
Strong communication skills: must be able to convey technical issues to non-technical associates
A bachelor's degree is required, preferably in a technical related field is
Conditions of Employment:
Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation which may include education, criminal, and work history verifications.
How to Apply:
You may apply on-line at . Thank you for your interest.
About Our Company:
Moseley Technical Services, Inc. is dedicated to providing our clients with a high standard of quality products and services. For almost two decades, our reputation has been built on this dedication and the long-term relationships developed with some of the most prestigious companies in the aerospace and defense industries. These business relationships give you the opportunity to not only find a job but to find one you can value and enjoy. We will be dedicated to you and to making your career a success.
Accepted applicants will have the opportunity to be eligible for benefits, including medical and supplemental insurance and a 401K. Appreciation and gratitude for employees is a hallmark of organizations with low turnover.
Moseley Technical Services, Inc. is an affirmative action and equal opportunity employer.
Join a team that values your experience!
Date: 2014-07-01
Country: US
State: AL
City: Birmingham
Postal Code: 35242
Category: Information TechnologyEstimated Salary: $20 to $28 per hour based on qualifications.
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