Collections Specialist - Late Stage

Company Name:
Regions Financial
At Regions, we are currently seeking a Call Center Collection Specialist II to conduct inbound and outbound collection calls for the purpose of resolving the delinquency status of past due customers. This is a fast paced environment where excellent customer service skills are crucial and proficiency in typing / keyboarding is huge plus.
Primary Responsibilities
Collect delinquent payments
Work with customers to prevent liquidation while minimizing company interest losses
Document activity
High school diploma or GED
3 years experience
Skills / Competencies
Accurate typing, spelling and grammar skills
Knowledgeable in applicable computer software systems to include word processing, databases and spreadsheets
Excellent written and oral communication skills
Excellent organizational and customer service skills
Good analytical and problem solving skills, including attention to detail
This position could be filled as a Collection Specialist I or Collections Specialist II depending upon candidate''s experience.
Job: Risk Management
Primary Location: Alabama-Hoover
Schedule: Full-time
Job Posting: Jul 11, 2014, 2:54:29 PM
Req ID: 41686

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.