Patient Access Rep Financial Counselor at Brookwood Medical Center

Company Name:
Tenet
Title: Patient Access Rep Financial Counselor at Brookwood Medical Center
Location: AL-Birmingham
Other Locations:
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 700 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management, patient communications, and value-based care solutions, we empower healthcare decision makers--hospitals, health systems, physicians, self-insured employers, and payers--to better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Conifer Health Solutions is currently hiring for a Full Time Patient Access/ Financial Counselor at Brookwood Medical Center.
Job Summary
Conducts interviews with patients and/or family members. Performs financial clearance function including, but not limited to, negotiating and collecting point of service payments (i.e. co-pays, deductibles, self-pay compact rates) or link to government programs and financial assistance.
Conducts interviews with patients and family members to help them apply for MCD, SSI, VOC and County programs and collects on liability for inpatient accounts at bedside.
Maintains complete documentation of all activities performed on accounts while in-house and after discharge.
Screens and prepares packages for Government programs or financial assistance programs.
Follows up on assigned inventory to ensure follow-through with government agencies and develops relationships with those agencies.
Communicates with hospital's case management, social workers and management team on status of cases.
KNOWLEDGE, SKILLS, ABILITIES
Working familiarity with the rules and regulations pertaining to Federal, State and County programs
P/C systems literate including, but not limited to, Windows, Microsoft Outlook, Excel and Word programs
Ability to work independently
Excellent oral and written communication skills, as well as the clear understanding of the English language
Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms
Ability to prioritize and manage multiple tasks with efficiency
Ability to negotiate point of service payment
Bi-lingual preferred (Spanish)
EDUCATION / EXPERIENCE
High School diploma or GED required.
Minimum 1 to 2 years work experience with Hospital Admitting, Hospital business office, or related areas.

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