Claims Adjuster Trainee - Birmingham

Company Name:
Progressive Insurance
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Join our collaborative team of dedicated individuals--and love what you do.
Why Progressive? We're an organization that celebrates and rewards hard work each and every day, with a goal of being a company people can trust.
Claims Adjuster Trainee
Join our team and put your curiosity, intellect and investigative abilities to good use as a Claims Adjuster. As part of our Progressive Claims Team, you'll be part detective, part counselor and part hero. We are looking for naturally curious people who are always interested in getting the whole story.
You'll develop relationships with customers, investigate insurance policy coverage, determine fault in auto accidents, and document activity on each claim to resolve them as quickly and accurately as possible. As you advance in this role and as the business need arises, you may have an opportunity to compete for jobs learning how to estimate property damage or to adjust injury claims. We're looking for someone who can work effectively with customers who've been in an accident while keeping an eye on the details.
Paid Training! Our award winning, in-depth training empowers you to confidently deliver positive outcomes for our customers. In our two week Claims Ownership Class you'll learn about field claims and property damage fundamentals like how to handle total loss situations.
Location : Birmingham, AL
Work Schedule : Some evening and weekend hours may be required.
Salary : $38,000.00 - $40,000.00.
Education and Experience Needed to be Successful :
Bachelor's degree strongly preferred with experience in a customer service type role
In lieu of bachelor's degree, high school degree/GED and 5+ years of experience in one of the following types of positions:
Positions requiring significant amounts of in-person customer interaction
Leadership roles in customer service environment
Retail management
Restaurant management
Military leadership roles
Knowledge and Skills Needed to be Successful :
Exceptional customer service skills
Excellent communication and interpersonal skills
Strong analytical skills
Organizational and multi-tasking abilities
Solid negotiation skills
Ability to adapt quickly in a fast paced environment
This position requires individuals to occasionally drive for company purposes, therefore a valid driver's license is required
Progressive Offers :
Gainshare bonus of up to 16% of salary (Our annual Gainshare bonus program rewards employees based on the company's achievement of annual performance objectives)
Ongoing training, tuition assistance and opportunities for career advancement
Award winning, inclusive environment with Employee Resource Groups
Comprehensive benefits (medical, dental, vision and life) and a 401(k) plan
Employee discounts
Child care subsidy
Apply Now
Apply now and find out what it's like to be valued for the talent and passion you invest in all that you do.
Here are a few things to keep in mind when applying with us:
You'll be asked for information around your employment history and educational background
After applying, you are able to monitor your status in the recruiting process on your profile
A recruiter will contact you by email or phone if you are under consideration for a current position
Some positions require candidates to meet company requirements on our online assessment test
Candidates must pass a comprehensive background check.
Equal Opportunity Employer
Job: Claims
Primary Location: United States-Alabama-Hoover
Schedule: Full-time
Employee Status: Regular
Req ID: 122879

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