General Operations Manager

Our whole business is focused on keeping computers, data and documents secure in transit and through disposal.is a global fulfillment company, with a head office in London, UK.
Looking for new employees for a position of Service assistant to work in multichannel warehouse.
The purpose of the role is to take strategic and operational responsibility for the Returns department.
Key Responsibilities:
o To ensure all returns processes are managed in a timely and accurate manner, in line with set operational KPI's
o Manage daily and weekly performance targets.
o Ensure all operational staff provide outstanding customer service levels at all times.
o Communicate effectively with all relevant internal & external departments, such as Warehouse Management, Supervisors and Couriers.
o Responding to inquiries from Company's support team
Skills and Experience
o Task orientated - able to prioritize effectively. Self-starter and results driven
o Excellent Communication and Interpersonal skills
o Flexibility in working environment
o IT Literate - Proven & demonstrative knowledge in MS Office (notably Excel).
o Maintaining incoming correspondence


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