Banking Services Rep IIIA - Card Fraud

"Responsible for monitoring debit and credit transactions to detect possible fraud.
Communicates with internal and external clients on recorded phone lines to verify account activity.
Position also entails exercising judgment and making quick decisions that impact client accounts and City National Bank operations.
"

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

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