Appliance Supervisor - Riverchase Galleria

Appliance Supervisor - Riverchase Galleria
Location:Hoover, AL, United States-Riverchase Galleria 2300 Riverchase Galleria
Job ID:1061742
Date:September 28, 2016
Job Description
General Description
Job Purpose Position Description:
Appliance Supervisors are responsible for driving sales and profit by creating an outstanding customer experience through a combination of in?depth product knowledge, a passion for customer service, building clientele and achieving individual sales objectives.
Responsibilities:
+ Accountable for consistently prospecting, providing customer service, achieving sales and service objectives to-drive profitable sales growth.
+ Proactively interact with customers in a friendly manner, determines customer needs, provides recommendations, and assists customers in making decisions about desired products or services.
+ Informs customers of key product attributes to build interest in the merchandise/brand and to build clientele.
+ Actively listens to customer requests and issues to find solutions and deliver a positive customer experience that results in a sale.
+ Ensure products are displayed according to core standards.
+ Partners with other associates to replenish department and/or takes personal action to replenish products/displays from stock room.
+ Responsible for training, coaching and developing associates on the company?s core standards to ensure customers receive exceptional service.
Skills & Characteristics:
+ Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
+ Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
+ Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what?s right; take action with energy and urgency
Preferred Qualifications:
+ High school diploma or equivalent
+ 2 Years Appliance Sales Experience
+ Experience with computers and web-based systems
+ 3 + yrs. of customer service experience in a fast-paced retail environment
+ Experienced in training and coaching others on selling techniques
Job Title:Appliance Supervisor - Riverchase Galleria
Location:Hoover, AL, United States-Riverchase Galleria 2300 Riverchase Galleria
Job ID:1061742
J.C. Penney Company Inc.
Plano, Texas 5bba85bbf70546b78ce29f4d9c584bb6

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