Payment Processor

Responsible for timely and accurately posting payments (remittances) from insurance companies to patient accounts.
Essential Duties and Responsibilities
Administer the insufficient funds or return check process and post the insufficient payment amount back to the appropriate patient visit
Determine the proper course of action for non-zero account balances - transfer of payment, refund of overpayment (if a patient calls), or adjustment of an incorrect payment.
Post payments.
Process credit card payments.
Process ERAs.
Manually key paper remits.
Collect patient payments via Lockbox.
Process AFC employee accounts.
Balance to filter reports, against AL/TN/GA/Exceptions/DocuTAP.
Manage zero payments.
Manage Take-backs (Insurance Overpaid or retro-actively cancelled coverage).
Manage re-coupments
Identify and evaluate all credit balance accounts according to company policy and procedure.
Regular attendance to ensure efficient operations
Other Duties and Responsibilities
Other duties and responsibilities as assigned
High school graduate or equivalent. Proven ability to work in a team environment. Articulate communication skills and excellent customer service skills. Computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation with high level of productivity. Familiarity with ICD-9, and CPT coding, as well as experience reviewing and understanding insurance EOBs is preferred.
Physical Demands/Work Environment (optional)
Office environment. Sitting and keyboarding for extended periods of time. Frequent telephone use. High attention to detail and ability to focus. Moderate noise level.

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