Business Relations Manager (BRM), Southeast Region

Job ID 191327BR
Posting Title Business Relations Manager (BRM), Southeast Region
Division PHARMA
Business Unit US GEN MED
Country USA
Work Location Nashville, TN
Company/Legal Entity Novartis Pharmaceuticals
Functional Area Sales
Job Type Full Time
Employment Type Regular
Job Description Novartis is recruiting for a Business Relations Manager (BRM), Southeast Region: This position will cover and can be located in the following states: Louisiana, Arkansas, Tennessee, Mississippi, Alabama, Georgia, Florida, the Carolinas, Virginia, Maryland, Delaware, DC.
The Business Relations Manager (BRM) is the key contact responsible for reimbursement related matters in the assigned sales geography. The BRM is required to analyze reimbursement issues and act as the reimbursement expert/problem solver for field force & region management. The BRM will also need to coordinate cross functionally with, Public Affairs, State & External Affairs, Managed Markets, Trade and Specialty Pharmacy Account Management, Marketing and Field Sales.
Reimbursement Support
?The Business Relations Manager is the key contact responsible for reimbursement related matters in the defined sales geography
?The main responsibility is to analyze reimbursement issues & opportunities, anticipating changes in the healthcare landscape, and act as the reimbursement expert/problem solver for field sales
?Provide reimbursement training to FF only as needed (reactive response to health care provider questions) in a manner consistent and compliant with company policies and requirements
?Support product access, implement competitive response/pull-through strategies, maintain and grow key relationships, and resolve reimbursement issues with third-party payers at the HCP level in a manner consistent and compliant with company policies and requirements
? Account planning for optimizing product pull through in collaboration with all stakeholders
? Execute against Novartis approved strategies to support appropriate coverage and payment in a manner consistent and compliant with company policies and requirements
? The Business Relations Manager provides expertise in coverage, coding and payment within various sites of care
Business Solution Support
? Develop and maintain positive relationships with key customer segments and thought leaders (payers, specialty pharmacies, specialty distributors, regional GPOs, societies, specialty practices, multi-specialty practices, infusion centers, hospitals, physician/corporate billing organizations, ACOs, Systems of Care, etc.) in order to improve patient access in a manner consistent and compliant with company policies and requirements
?Identify local providers for assessments and first dose observation for Gilenya (FDO).
?Educate local Gilenya Access Network sites on services and process
?On boarding of GAN site and reimbursement training when appropriate
?Create hassle free pathways for referring practitioners in a manner consistent and compliant with company policies and requirements
?Set-up new FDO pathways as needed
?Provide ongoing communications with field and marketing regarding network updates an accuracy of network data
?Support field and marketing team with ongoing management of service Increase product/reimbursement awareness at meetings with health care providers including physicians, pharmacists, and billing/office/reimbursement managers
?Work with HUB, Benefit Investigators, and vendors to ensure accurate coverage determinations and resolve health care provider issues
?Compliantly address healthcare provider questions and issues related to reimbursement.
?Integral participant or leader of ATM process to insure development and implementation of key account plans
?Control business expenses related to field activities (i.e. travel, customer meetings) provide timely expense reports to manager.
EEO Statement
_The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status._
Minimum requirements
Minimum Requirements
?Business Relations Manager Experience; Sales Management Experience; or Regional or Corporate Account Management Experience required
?Experience in physician in-office and hospital reimbursement including correct application of ICD-9-CM, CPT?, HCPCS Level II and modifier coding assignments
?Possess a strong understanding of Commercial payers, Medicare Part A/B/C/D plans and state Medicaid in geographic region
?Experience in identifying and filling local needs for patient specific service locations such as product administration/initiation, first dose observation or diagnostic
Education
Bachelor?s Degree required. Business and/or biological science education preferred
Preferred Qualifications:
?Strong ability to work cross functionally within Novartis (including, by way of example, with Public Affairs, State & External Affairs, Managed Markets, Marketing, Sales)
?Strong leadership & collaboration skills in directing, supporting sales efforts and personnel
?Exceptional customer focus, negotiation, collaboration, initiative, results oriented, leadership, communication, presentation and project planning skills
?Strong compliance mindset with a high level of integrity and ethical judgment
?Demonstrate network building skill set or business solution oriented capabilities
?Display strong judgment, relationship building, and customer service competencies
?Thorough understanding of public and private payer dynamics
?Ability to fulfill duties with limited supervision 2aae13b9edac42b8b63a0c7e93be7de0

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