Regional Sales Manager, CRM/EP

Regional Sales Manager, CRM/EP
Alabama, USA at
Sales at
160001JVRequisition #
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Responsible for the
CRM/EP sales of Company products within an assigned geographic region to
accomplish planned objectives as to sales volume, market penetration, and
profitability. Fully accountable for all performance metrics of quality, cost
and delivery. Responsible for leading, facilitating, and directing the
activities of subordinates. Promotes the process of continuous quality
improvement and coordinates solutions for technical and personnel issues.
Troubleshoots relatively complex problems. Exercises judgment in planning
and organizing work; monitors performance and reports status. Uses best
business practices to ensure success in areas of responsibility. Ensures
employee compliance with St. Jude Medical/USD policies and practices.
Essential Functions:
+ Responsible for directsupervision of CRM/EP sales and clinical teams in region.
+ Responsible for the recruitmentand management of field sales and clinical teams and ensures they operatewithin the scope of SJM?s corporate policies and procedures.
+ Establishes regional andterritory goals and ensures that goals are achieved and results aremeasured
+ Manages regional forecast andOPEX to ensure that region functions within the financial guidelines setforth by SJM.
+ Manages the flow of corporatemessaging to the field level to ensure consistency across regional lines.
+ Maintains high level of contactwith key account executives and physician KOL?s and is integral in thecontracting and capital sales process.
+ Works with each sales representativeto develop a detailed comprehensive sales territory plan of action.
+ Establishes regional salesgoals/forecasts for CRM and EP franchises and involves field sales andclinical teams in the process, assigns each representative with a salesplan/quota monthly/quarterly/yearly.
+ Establishes and maintainsstrong relationships with key hospital administrators and physicians andfacilitates pricing, contracting, capital purchase programs within keyaccounts.
+ Works closely with fieldclinical team to ensure research programs are targeted in the appropriateregional accounts
+ Manages the collaboration ofSJM Divisional partners and Enterprise Accounts within region to maximizethe ?one SJM? message and leverage all of SJM?s divisions to drive valuewith our customers. Forecast quarter sales in accurate up to date format.
1. May make personal
calls on major accounts or prospects.
2. May present bids and
proposals to customers.
3. Remains current on
developments in field(s) of expertise, regulatory requirements, as well as
industry trends.
4. Resolves and/or
facilitates resolution of problems including identifying causes to prevent
5. Performs related
functions and responsibilities, on occasion, as assigned.
Accountable for
providing direction, guidance and assistance to sales representatives within
assigned region, particularly with targeted accounts. Assignments are
received in results-oriented terms. Has authority to plan and direct work and
is accountable for successful accomplishment of work assigned to the group
(within defined areas). Responsible for staffing special assignments.
Accountable for meeting assigned sales commitments. May provide input to
engineering, quality assurance and/or institutional standards, practices,
procedures and policies. Decisions and recommendations have significant
impact on assigned projects and/or operations. Acts as an advisor to
staff in developing solutions to problems. May recommend solutions to
complex personnel, administrative and technical issues. Ensures adequate
scheduling and staffing to accomplish objectives.
_Internal:_ In addition to sales representatives, interfaces with
Regional Sales Directors and other Regional Sales Managers to collaborate on
approaches to new business, bids, and issues involving more than one
Region. Establishes the working relationships both among sales personnel
and customers/targeted accounts to convey information/clarify
requirements. Can commit own group to tasks. Maintains continuous
contact with customers. Ensures development of high-performance teams
within Region Sales area.
Interfaces with physicians, nurses, CATH Laboratory, hospital administrators
and others, to provide information, training and support.
Works with standard
office equipment such as telephone, fax machine and copier, and a personal
computer with standard and specialized office software for use in determining
product availability, tracking sales, etc. Demonstrates company products
to current and potential customers and to sales representatives for
educational/training purposes.
_Working Conditions:_
This is a
field-based position and requires frequent travel including overnights. Also
spends a significant amount of time in other offices, customer facilities,
various lodgings, commercial transportation vehicles, personal automobile, and
subject to weather variations while in a travel mode.
Activities require
significant amount of talking and listening, some sitting, walking and standing
to interact with customers and conduct training/educational programs. Requires
the ability to reach with hands and arms, and manual and finger dexterity to
write, telephone, use computer keyboard, use office equipment, plus manual, leg
and foot dexterity to drive a vehicle, as well as good eyesight and good hand
and eye coordination in all of these pursuits. Requires the ability to speak
and hear clearly. Lifting and/or force requirements up to approximately
25 lbs. may be required on occasion.
_Required:_ A Bachelor of Science
Degree in Engineering, Health Sciences, or equivalent and typically four plus
years of progressively more responsible sales and training experience with
cardiac medical devices. Requires leadership skills/experience sufficient to
assume the responsibilities of this management position. Must be skilled
at delegation, follow-up, and team building. Has direct knowledge about
physicians in the CRM medical market. Seasoned judgment acquired through
organizational experience and achievements applying state-of-the-art sales
principles. Documented record of delivering sales information which adds
value to management's decision making process. Demonstrated verbal and
written communication, interpersonal and presentation skills. Must be
able to perform basic level arithmetic calculations, including ratios, rates
and percentages; draw and interpret graphs; apply the principles of rational
systems to solve practical problems; effectively deal with a variety of
tangible variables in situations where only limited standardization exists; and
interpret a variety of instructions furnished in written, diagrammatic or
schedule form. Must have an advanced working knowledge of frequently used
personal computer programs and applications, such as, e-mail, Microsoft Office,
graphics software, etc..
_Desired:_ An advanced
credential in a relevant discipline/concentration. Professional
certification or designation. A demonstrated understanding of cardiac
medical device technology. 6b7a7d73cade432a86057667245dbd58

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