Fraud Analyst Lead

General Summary:
This position will be responsible for developing anti-fraud strategies based on identified fraud trends and researching fraud systems defects in an online ACH and Wire environment. It will require the ability to analyze and identify trends in transaction behavior and general fraud activity, supported with an IT background to provide knowledge and promote solutions that will contribute to fraud detection and overall reduction of risk to the bank.
Primary Responsibilities
Formulates/defines strategies and specifications for fraud software applications
Analyzes and evaluates existing or proposed system parameters
Monitor and analyze fraud parameters to reduce fraud loss and improve FPRs within industry best practices
Prepares charts and diagrams to assist in problem analysis and submits recommendations for solution
Reviews progress and evaluates results Reporting fraud loss and operational metric reporting to the departments and management
Administer fraud detection systems and manage deployment of additional Fraud detection mechanisms
Manage team of Fraud Investigators to include providing guidance on decisions, workload, time management, and career development and progression.
Serve as a point of contact for various lines of business for project support and technical issues related to the Online Fraud Investigations team.
Additional Responsibilities
Assist with and responsible for writing and providing customer guidance in researching and analyzing IT related issues on customer accounts alongside Online fraud team.
Using multiple research techniques to resolve issues in order to reconcile and summarize fraud losses which can include communication with other departments and management for efficient resolution.
Monitor fraud prevention systems, architecture and ensures appropriate steps are taken to reduce potential future losses including team training on system related anomalies.
Works closely with other areas that manage and monitor bank wide systems which may directly impact or integrate with fraud systems.
Will be required to present and defend SAFE position on fraud and decisions for strategy changes/adjustments as well as present summaries of significant incidents.
Will be required to attend meetings and/or participate in any projects that directly impact Online monitoring, systems and SAFE interest
Will be required to have a comprehensive understanding of BBVA Compass Online Banking Platforms and architecture.
Bachelor's Degree and minimum of 5 years related experience; Or, High School diploma or GED and 7 years experience
Five to Seven years fraud background
Experience in fraud systems defect analysis
Experience creating and producing reports in MicroStrategy or similar software
Excellent analytical and problem solving skills
Excellent written and verbal communication skills
Capable of effectively summarizing, translating, and conveying technical and financial information in a professional manner
Excellent time management and organizational skills; capable of successfully completing near and long term objectives without constant supervision.
Ability to work successfully within a team environment, partnering with other line of business to meet departmental goals and address client needs

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