- Strategic Account Manager - Government & Education

Job Description
The Account Manager 2 position is a consultative field position within our Business Class commercial sales team. Individuals in this position are responsible for the upsell of voice, data and video services to existing customers, as well as the renewal, retention and win back of customers. Account Managers are responsible for developing long-term relationships with new and existing customers and have a passion for maintaining customer relationships.
Essential Job Functions:
Primary responsibility is existing customer upsell, contract renewal within the Mid-market and Enterprise segments and win-back of former customers
Responsible for achieving a monthly revenue quota in data phone, cloud and video sales
Develops customer centric solutions and deliver sales proposals on product benefits
Clearly understand and communicates the company's value proposition
Works with the Account Executive and Account Consultant teams to insure timely handoff of sold accounts for ongoing management and retention
Maintain all sales databases necessary to report sales activity and customer information
Works in conjunction with other Business Services support groups, including Sales Support and Marketing
Attend all sales meeting and training sessions as required by Management
Position requires field sales activities with frequent travel to customer locations
Required Skills
Required Experience
Four Plus Years of B2B sales experience, preferably selling data, voice, cloud and/or video solutions with ideally two years of Telecommunications sales
Working knowledge of computers, computer networking, Internet solutions and fiber connected networks
Strong verbal, written and interpersonal communication skills
Ability to multitask, as well as work efficiently and effectively within required deadlines
The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment
A valid Driver's License and safe driving record
Bachelor's degree from a four-year college or university preferred
It is the policy of Bright House Networks to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other personal characteristic protected by applicable local, state or federal law. If you would like more information about your EEO rights as an applicant under the law, please click here.

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