Mktg Acct Exec

Essential Duties and Responsibilities
Assist the producer in the development of information, selling proposals and customer relations.
a. Support the producer in existing account renewal sales, and in the selling of
additional lines and endorsements that enhance coverage and meet the needs of the client.
b. Support the producer in developing and selling new business.
c. Insure that positive rapport is built and maintained with all customers and that their
requests for service are met promptly and correctly. Prepare and explain experience mods, loss projections, retros and other analyses as requested, with minimal assistance from the Producer or Marketing & Account Service Manager.
Prepare and submit company applications to select underwriters and obtain desired commitments. Develop and maintain positive market relations.
a. Maintain a competent working knowledge of the current marketplace and capabilities of providing alternatives for the transfer of risk.
b. Assist the producer in the collection and organizing of client information; preparation of company applications, and submission to appropriate markets.
c. Demonstrate fully competent skills at negotiating pricing, policy conditions and terms
with the selected carriers, and decide the best carrier for the client within the agency marketing guidelines
Plan and manage renewal, new business and ongoing customer request workflow, in coordination with the team ASR Supervisor
a. Assure procedures are appropriate and followed.
b. Assure accuracy of forms, documentation and premium transactions.
c. Maintain and monitor expiration listing to assure effective timely handling of renewals.
d. Assure that premiums are collected within Company guidelines.
e. In concert with the ASR Supervisor effectively resolve workflow issues.
Conduct planning and review meetings, insure training and development for ASRs in concert with the team ASR Supervisor. Demonstrate fully competent skills at building and maintaining strong carrier, client, producer, peer, ASR and clerical relationships.
Required Skills and Competencies
Agent License
Considerable knowledge of markets, policies and coverage issues for all states and industries serviced, gained through four (4) years of commercial insurance experience in an agency or comparable insurance related background.
Considerable knowledge of all internal accounting and application systems.
Organizational skills to plan and prioritize team workload, and to oversee application of working systems and procedures.
Leadership skills and team orientation to provide direction, praise, constructive feedback, and development to employees in a way that maximizes productivity and team morale.
Client relation skills to build and maintain positive business relationships with clients and market contacts.
Strong persuasion skills to obtain information, commitment or payments due from others, to negotiate with markets and to motivate staff.
Discretion and problem solving skills to analyze client information, proposal competitiveness, etc., and to resolve client, market and employee relations problems.
BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

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