Quality Control Associate - Omni (FRTIB)

Position Responsibilities\Requirements

Monitor Data Entry queues for incoming forms

Use OCR/PSR/AG systems as assigned duties require

Identify form is in correct queue, in correct order, etc.

Accurately input/review customer information and form level data

Ability to follow detailed procedures and processing guides for accuracy

Cross train for mailroom or fax/index activities as required

Maintain required level of productivity and accuracy

Perform other duties as assigned

The Associate's productivity is measured on a daily basis and performance metrics are clearly established and communicated. Both quantity and quality is measured and reviewed, and then performance reporting is provided to our client on a monthly basis.

FIS provides wealth and retirement administration solutions and services that help banks, trust companies, brokerage firms, insurance firms, retirement plan administrators and independent advisors acquire, service and grow their client relationships. We provide solutions for client acquisition, transaction management, trust accounting and retirement recordkeeping that can be deployed as standalone products or as part of an integrated wealth management platform.

FIS has acquired SunGard. Pushing the pace of financial technology, together we'll help our clients solve technology challenges for their business - whether it's capital markets in Mumbai or community banking in Macon.
FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions. Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor s 500 Index.

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