Retail Customer Service Representative

LISA M. PICKETT


928 5th Pl West


Birmingham, AL 35204


219-487-9203


lisapick49@gmail.com





Objective To obtain a position in your company that will help me utilize my skills, work ethics and achieve my goals


 


Education and Training



























Completion Date



Issuing Institution



Location



Qualification



Course of Study



06/2018



Ivy Tech College



East Chicago, IN



1 Year of College or a Technical or Vocational School



Business Administration



06/1981



Roosevelt High School


 

High School Diploma



Required Coursework



 


Professional Experience:


 


Slot Attendant                      Ameristar Casino                                  East Chicago, IN


10/2015 – 8/2016


 


Manager Trainee/ Sale Manager


06/2015 – 10/2015                             Aarons Furniture                        Griffith, IN


Customer service associate maintain customer satisfaction with fast and friendly environment


 

















Customer Service Manager



10/2008 - 03/2015                      



Home Depot



Hammond, IN



Supervise CS representative and ensure that the customers are satisfied. Training the team and developing and maintaining store polices. Responsible for Ordering and checking out online order handle customer issues. Ring out customer as a cashier, processing returns. Maintaining a fast and friendly environment.



 

















Office Manager



01/1999 - 04/2010



HRB EASTERN ENTERPRISES INC



Kansas City, MO/Merrillville, IN



Here at HRB I started out as a receptionist became the office leader and later became a tax pro.  Duties included answering the phone, maintaining a smooth flow and issuing check and more.



 












 


Customer Service/Call Center:


 


03/2006 – 01/2007                   Americall Corp                                      Schereville,IN


 


01/2007 – 10/2008                   ORC Protel                                            Lasing, IL.



 



 

















Daycare Provider:



04/1994 - 06/2006



Toddlers Inn



Gary, IN.



I was the owner operator of the daycare.  Specialized in being a very good provider to all the children in my care.  May responsibilities was caring for the children as if they were my own.


 


Reference upon request:



 


 


 

  • ID#: 102537
  • Location: Birmingham, AL , 35204

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