Retail Customer Service Representative


928 5th Pl West

Birmingham, AL 35204


Objective To obtain a position in your company that will help me utilize my skills, work ethics and achieve my goals


Education and Training

Completion Date

Issuing Institution



Course of Study


Ivy Tech College

East Chicago, IN

1 Year of College or a Technical or Vocational School

Business Administration


Roosevelt High School


High School Diploma

Required Coursework


Professional Experience:


Slot Attendant                      Ameristar Casino                                  East Chicago, IN

10/2015 – 8/2016


Manager Trainee/ Sale Manager

06/2015 – 10/2015                             Aarons Furniture                        Griffith, IN

Customer service associate maintain customer satisfaction with fast and friendly environment


Customer Service Manager

10/2008 - 03/2015                      

Home Depot

Hammond, IN

Supervise CS representative and ensure that the customers are satisfied. Training the team and developing and maintaining store polices. Responsible for Ordering and checking out online order handle customer issues. Ring out customer as a cashier, processing returns. Maintaining a fast and friendly environment.


Office Manager

01/1999 - 04/2010


Kansas City, MO/Merrillville, IN

Here at HRB I started out as a receptionist became the office leader and later became a tax pro.  Duties included answering the phone, maintaining a smooth flow and issuing check and more.



Customer Service/Call Center:


03/2006 – 01/2007                   Americall Corp                                      Schereville,IN


01/2007 – 10/2008                   ORC Protel                                            Lasing, IL.



Daycare Provider:

04/1994 - 06/2006

Toddlers Inn

Gary, IN.

I was the owner operator of the daycare.  Specialized in being a very good provider to all the children in my care.  May responsibilities was caring for the children as if they were my own.


Reference upon request:




  • ID#: 102537
  • Location: Birmingham, AL , 35204

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