Administrative Assistant

Sheray Kennedy

45 4th Avenue South

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Birmingham, Al 35205 US

Phone: +1 205-470-5207




To apply skills learned in 10+ years of experience in clerical, administrative, and customer service duties as a Receptionist/ Secretary to reputable company.




Medical Secretary

Urology Centers of Alabama  

June, 2014 — Present (2 years 4 months)


  • Managing the physician's schedule- scheduling, canceling, and rescheduling patient appointments

  • Managing telephone calls and messages, for physicians, nurses, and other staff

  • Correspondence with Insurance companies, enter charges daily in EMR system, balance daily collections. Referrals and pre-certifications, schedule tests, procedures, and consults in and out of UCA

  • Maintain patient's accounts by obtaining, recording, and updating personal and financial information

  • Medical record request; retrieval and delivery to /from appropriate providers

  • Prepare surgery admissions forms and deliver to surgery schedulers, complete FMLA papers, and attend staff meetings as required.



Client Services Representative & Receptionist

Cunningham Pathology, LLC 

February, 2013 — June, 2014 (1 year 4 months)

  • Accountability for providing timely and professional interaction with clients, patients, and visitors; bot on telephone and in person, while performing high quality clerical duties that require superior client services

  • Performing special projects as needed, expediting paper communications by sorting daily mail, in-coming correspondence, promptly to each department, maintaining the front desk professionally with clients, visitors, and patients

  • Efficiently answering phones and routing calls through the switchboard while distributing reports to clients and manually.

Patient Access Representative II/ Financial Srvcs

Brookwood Medical Center 

August, 2004 — February, 2013 (8 years 6 months)

  • Performs and run the front office efficiently with organization

  • Provide excellent customer service during the patient registration/ pre-registration, scheduling patient's appointments, insurance verification

  • Gather and document accurate patient/ guarantor demographics, insurance, employment, and financial information in a timely matter, collect copays, deductables, & co insurance fees

  • Lead and provide new and annual training to other staff members, manage and store medical records


Arthur Harold Parker High School


  • ID#: 104867
  • Location: Birmingham, AL , 35205

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