4704 Hillside Court, B’ham, AL
To put to use the skills developed with my work experience as well as my computer training and to obtain a responsible and challenging position with a company that will provide growth.
Walmart Supercenter 07/2013- Current Birmingham, AL
Customer Service Representative
Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, questions, and other queries resolve customer complaints phone or mail. Use telephones to reach out to customers greet customers warmly and ascertain problem or reason for calling advise on company information resolve questions about warranties or terms of sale. suggest resolution utilize computer technology to handle high call volumes work with customer service manager to ensure proper customer service is being delivered.
PizzaHut 04/2013-09/2013-Hoover, AL
Greet guest upon arrival at counter, request customer order, use electronic/manual ordering and cashiering system to place order get payment and complete transaction, select requested food items from serving or storage areas, assemble items on serving tray/ takeout bag, notify kitchen workers of shortages or individual orders, carry out additional duties to prepare food, deal with special customers, maintain cash drawer, maintain neat eating and serving areas
Project Bessemer, AL
(ESY) Extended School Year
Assist and observe children at all times, assist with activities, trips, and lunches, participate in activities and other assignment as assigned and communicate effectively, resolve conflicts in a healthy manner, provide guidance and be able to respond well to feedback.
RELATED TRAINING & ACHIEVEMENT
Achievements & Accomplishments
Participant in The Show Choir in high school, Graduated with honors, and member of (SGA) Student Government Association
2006-2010 Bessemer City High School Birmingham, AL
2015-2019 South Georgia State College Douglas, GA
References upon request