Administrative Assistant

MIRIAM L. HARRIS
1808 Henry Crumpton Drive
Birmingham, Alabama 35211
205-434-6032
mharris780104@outlook.com

Employment:

Mighty Muscle Cleaning LLC Birmingham, Alabama
Administrative Assistant April 2016 - August 2016

Performed routine administrative duties such as answering the phone, organizing files in the office and handling all paperwork for new hires and clients.
Managed all social media and direct mail marketing
Directly handled bidding with government contractors

Empire Financial group Birmingham, Alabama
Tax Preparer/ Front Office Manager january 2016 - april 2016

Independent tax preparer/ financial consultant
Greeted all clients and began start up paperwork for tax preparation
Managed the office space and workflow of all independent contractors
Performed basic administrative duties for the office
Communicated any schedule changes and office rules to all employees


US Security Associates Homewood, Alabama
Administrative Assistant/HR January 2013 – December 2015

Performed routine administrative duties such as copying, faxing, etc.
Created drafts and reviewed finished documents for appropriate grammatical usage
Coordinated incoming and outgoing mail and other correspondence
Answered and directed calls to correct internal and external parties
Maintained employee human resources records and updated them with applicable changes
Coordinated employment efforts, including recruiting, initial screening and new hire onboarding
Responsible for data collection, database creation and file management
Acted as the Branch Manager assistant and company liaison
Experienced in utilizing various data entry and HR programs like AS400, ADP, WinTeam.
Familiar and proficient with different recruiting sites such as ApplicantStack , Craig’s List. Monster, ZipRecruiter, etc.

Lincoln Heritage Life Insurance Co. Homewood, Alabama
Independent Agent September 2012 – January 2013

Developed base for long-term sources of clients by using referrals, occupational and special-interest group to compile lists of prospects
Developed client’s particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments and ascertaining long-term goals
Completed coverage by delivering policy; planning future follow-up visits and evaluations of needs
Enhanced insurance agency’s reputation by accepting ownership for accomplishing new and different requests

U.S. Security Associates Homewood, Alabama
Security Officer November 2009 – September 2012

Triggered alarms and/or contacted police/fire department in case of fire or presence of unauthorized persons
Warned violators of rule infractions, such as loitering, smoking or carrying of forbidden articles
Monitored entrance and exits, permitting authorized persons to enter security property location
Investigated and addressed reports of accidents, incidents, and suspicious activities
Observed departing personnel to protect against theft of company property
Maintained shift logs and reports in compliance with site post policies and procedures
Customer/employee safety escort to protect against random acts of theft and/or violence
Provided assistance to customers, employees and visitors in a courteous and professional manner

Restoration Academy Fairfield, Alabama
Spanish/Choir Teacher September 2007 – May 2009

Instructed students and administered assessment in accordance with established curriculum
Utilized structured teaching skills, academics, social/leisure skill to maximize potential
Maintained accurate and timely classroom records on behavior, attendance, and students grades
Provided behavior management and any behavioral interventions with support school personnel
Interacted with parents regarding center activities, progress/behavioral communications and conferences
Organized and conducted extracurricular activities in order to challenge students in their various courses.

Jess Lanier High School Bessemer, Alabama
Substitute Spanish Teacher August 2006 – May 2007

Monitored students and administered assessment in accordance with established curriculum
Utilized structured teaching skills, academics, social/leisure skill to maximize potential
Maintained accurate and timely classroom records on behavior and attendance
Provided behavior management and any behavioral interventions with support school personnel
Appropriately handled aggressive, disruptive behavior and diffused incidents where possible

Loan Customer Service Representative Birmingham, Alabama
Compass Bank August 2003 – August 2004

Received and processed 15 to 20 calls per hour in a call center environment
Assisted customers with account information such balances, transaction history, and account explanation
Assisted customers with money transfers, address changes, and service orders
Performed data entry duties as necessary upon customer request
Maintained privacy and integrity of customers’ confidential account/credit information
Provided quality customer service to all customers, employees, and public contacts
Advanced knowledge and skills maneuvering of AFS, ALS, and RE loan systems


Education:

Judson College Marion, Alabama
Music/ General Studies August 1997 – May 2001

Skills:

Strong interpersonal skills
Excellent communication skills
Solid organizational skills
Above Average skills in Microsoft Office
Basic Accounting Knowledge
Typing Speed/45 wpm
  • ID#: 107127
  • Location: Birmingham, AL , 35211

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