Megan N Wagner














Experienced Customer Service Sales Associate. Adept at listening to customers, negotiating agreements and developing satisfied repeat customers. Highly qualified and results driven professional, communication, and problem solving skills. Able to provide excellent customer service and loyalty. Energetic, goal oriented, and hard working. Seeking a career to further job experience and knowledge.



Customer Service                           Microsoft Office


Data Entry                                     Verbal & Written communication


Shipping/Receiving                        Organized


Strong ability to multitask in quick paced environment `       


Manage incoming/outgoing phone calls    Type 55 words per minute


Customer Service Representative • Quality Auto Parts, Fayetteville, GA • 2014-present


Ability to resolve customers problems and to respond correctly to their questions and concerns


Handles incoming calls or inquiries from prospective customers or clients


Ability to input and update customers information into the data system


Provides customer additional information or explains services


Sales • Quality Auto Parts • 2012-2014


Ability to build relationship with customers and employees


Ability to secure a large amount of new customers on a monthly basis


Available to provide knowledge on products


Data entry • Quality Auto Parts • 2009-2012


Inputting data into the companies data base


Scanned and filed documentation within the company to provide an organized system


Enter payments and refunds into system


Ensured that all data was accurate, up to date, and used properly


Set up new customer accounts



bellevue University, Ne • PRESENT STUDENT• associate of art


GRAPHIC/WEB DESIGN                                  2.5 GPA



 

  • ID#: 118496
  • Location: Birmingham, AL , 35208

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