Megan N Wagner

Experienced Customer Service Sales Associate. Adept at listening to customers, negotiating agreements and developing satisfied repeat customers. Highly qualified and results driven professional, communication, and problem solving skills. Able to provide excellent customer service and loyalty. Energetic, goal oriented, and hard working. Seeking a career to further job experience and knowledge.

Customer Service                           Microsoft Office

Data Entry                                     Verbal & Written communication

Shipping/Receiving                        Organized

Strong ability to multitask in quick paced environment `       

Manage incoming/outgoing phone calls    Type 55 words per minute

Customer Service Representative • Quality Auto Parts, Fayetteville, GA • 2014-present

Ability to resolve customers problems and to respond correctly to their questions and concerns

Handles incoming calls or inquiries from prospective customers or clients

Ability to input and update customers information into the data system

Provides customer additional information or explains services

Sales • Quality Auto Parts • 2012-2014

Ability to build relationship with customers and employees

Ability to secure a large amount of new customers on a monthly basis

Available to provide knowledge on products

Data entry • Quality Auto Parts • 2009-2012

Inputting data into the companies data base

Scanned and filed documentation within the company to provide an organized system

Enter payments and refunds into system

Ensured that all data was accurate, up to date, and used properly

Set up new customer accounts

bellevue University, Ne • PRESENT STUDENT• associate of art

GRAPHIC/WEB DESIGN                                  2.5 GPA


  • ID#: 118496
  • Location: Birmingham, AL , 35208

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