Randolph Copeland



  1. Randolph CopelandBirmingham, AL 35215 randolphcop

    Randolph Copeland

    Birmingham, AL 35215 randolphcopelandjr@gmail.com -

    205-887-7673

    Willing to relocate to: Louisiana Authorized to work in the US for any employer

    WORK EXPERIENCE

    Touch Point(Compass Group)

    Retail Manager II – July 2016 to Present

    Responsible for Retail Sales outlet which consistent of 7 food venues and a Doctor’s Lounge.

    General Manager

    Krystal Corp – January 2016 to July 2016

    Responsible for a staff of 22 hourly employees, 2 Assistant Managers and 4 Supervisors.

    Maintained Health Score at 94%. Sales volume 1.1 million per year. Responsible for all Inventory, placing of food and

    paper orders, labor standards, guest satisfaction and overall building and equipment maintenance.

    Campus Food Operations Manager III

    Sodexo Food Service -Birmingham, AL –May 2013 to January 2016

    -UAB-Birmingham- Sodexo . Currently responsible for 16 food venues(Einsteins bagels, 2 Starbucks, 2 C-Stores,

    Panera Breads, Full Moon BBQ, Sandella's Flatbread, World of Wings, Zimes, The Den by Dennys, 3 Simply To Goes,

    Resident Student Dining that host 8 food venues) with 12 million in annual sales. . Supervise 8 managers, 16

    Supervisors and 240 employees. . Labor Champ for District. . ServSafe Certified. . Overall Health Scores for all food

    areas at a 98.5%. . Strong in all aspects of P&L goals. . Budget Strong.

    Food Operations Manager-Sodexo

    Texas Southern University -Houston, TX -November 2011 to November 2013

    Responsible for 5 Retail Outlets and Concessions/P&L's . Manage 30 union hourly employees and 6 non-union

    supervisors . Familiar with LM\E-Time, FMS, SRP, Budgets, TMC, Menu Graphics, Retail Brands . Union Account

    Retail Manager Sodexho's Dining Services Tulane University

    WOW Wings -May 2008 to November 2011

    • Manage staff of 28 employees, 3 supervisors WOW Wings, 1.5 million in revenue

    • Assisted Retail Director of Operations with Einstein's Bagels, Sushi, Wall of Greens, Quiznos, Freshens,

    Smoothie, Panda Express, and Byblos.

    • Non Union account.

    • 16 million dollar account.

    • All Sodexo inspections passed within the high 90's percentile.

    General Manager

    Denny's Restaurant -Kenner, LA -June 2005 to April 2008

    • Managed staff of 80 employees, 4 managers.

    • Safety Manager for Region which included TX, LA, FL, MS Markets.

    • Responsible for all P&L and Budgets.

    • Hired and trained all Managers and supervisors.

    • 6.8 Million in sales.

    Assistant Manager

    Denny's Restaurant -Kenner, LA -November 2003 to June 2005

    • Managed office documentation

    • Ordered all restaurant products.

    • Conducted all HAACP\Safety Inspections

    • Trained new hires

    • Assisted supervisor with special projects

    Deli Manager

    Breaux Mart Grocery -River Ridge, LA -October 2002 to November 2003

    • Ordered All Products.

    • Established hot menu for daily lunch specials.

    • Maintained and conducted all training for employees assigned.

    • Managed a staff of 10.

    Production Manager

    Piccadilly Cafeteria -Jackson, MS -September 1999 to May 2002

    • Ordered All Products.

    • Established daily menus.

    • Maintained and conducted all training for employees assigned.

    • Managed a staff of 25 cooks, 10 prep personnel.

    • Annual sales volume 7.5 million

    Restaurant and Bar Manager

    United States Air Force -Biloxi, MS -1977 to 2002

    Active and Reserve Retired 4-16-2002.

    Production Manager

    Valley Innovative Services -Jackson, MS -March 1998 to August 1999

    • Institutional Services

    • Established daily menus.

    • Trained Inmates to prepare foods

    • Maintained and conducted all training for inmates assigned.

    • Managed a staff of 22 cooks, 30 prep personnel.

    • Organized production of meals for 7241 inmates within 3 county system

    Chef\Restaurant Manager

    Grand Casino at America Live -Gulfport, MS -May 1995 to July 1998

    • Development of Menu's for 2 restaurants.

    • Maintained and conducted all training for employees assigned.

    • Managed a staff of 43 cooks, 13 prep and 4 bakers.

    President Casino

    Grand Casino at America Live -Biloxi, MS -April 1996 to April 1998

    Food and Beverage Manager

    • Responsibilities included all food service venues as well as bar operations.

    • Maintained and conducted all training for employees assigned.

    • Managed staff of 23 bartenders, 28 cooks, 4 Managers, 60 kitchen team members.

    Operations Manager

    Denny's Restaurant -Ocean Springs, MS -July 1993 to May 1995

    • Responsibilities included all aspects of overall operations of restaurant.

    • Maintained and conducted all training for employees assigned to each unit.

    • Trained all managers on financial accountability.

    • 10 Managers, 89 team members.

    EDUCATION

    Accounting and Psychology

    Delgado Community College 2002 to 2005

    Business Management

    Community College of the Air Force 1978 to 1986

    Business Management

    Southern University of New Orleans - New Orleans, LA 1976 to 1977

    SKILLS

    Project Management, Microsoft Programs, Budgets, P&L competent, Labor, Inventory Control and facets associated

    with Managing to Budget. (10+ years)

    ADDITIONAL INFORMATION

    • Works well without supervision

    • Ability to prioritize and remain focused on the essence of an issue

    • Excellent with guest support services

    • Skilled at learning new concepts quickly while working well under pressure

    elandjr@gmail.com -205-887-7673Willing to relocate to: Louisiana Authorized to work in the US for any employerWORK EXPERIENCETouch Point(Compass Group)Retail Manager II – July 2016 to PresentResponsible for Retail Sales outlet which consistent of 7 food venues and a Doctor’s Lounge.General ManagerKrystal Corp – January 2016 to July 2016Responsible for a staff of 22 hourly employees, 2 Assistant Managers and 4 Supervisors.Maintained Health Score at 94%. Sales volume 1.1 million per year. Responsible for all Inventory, placing of food andpaper orders, labor standards, guest satisfaction and overall building and equipment maintenance.Campus Food Operations Manager IIISodexo Food Service -Birmingham, AL –May 2013 to January 2016-UAB-Birmingham- Sodexo . Currently responsible for 16 food venues(Einsteins bagels, 2 Starbucks, 2 C-Stores,Panera Breads, Full Moon BBQ, Sandella's Flatbread, World of Wings, Zimes, The Den by Dennys, 3 Simply To Goes,Resident Student Dining that host 8 food venues) with 12 million in annual sales. . Supervise 8 managers, 16Supervisors and 240 employees. . Labor Champ for District. . ServSafe Certified. . Overall Health Scores for all foodareas at a 98.5%. . Strong in all aspects of P&L goals. . Budget Strong.Food Operations Manager-SodexoTexas Southern University -Houston, TX -November 2011 to November 2013Responsible for 5 Retail Outlets and Concessions/P&L's . Manage 30 union hourly employees and 6 non-unionsupervisors . Familiar with LM\E-Time, FMS, SRP, Budgets, TMC, Menu Graphics, Retail Brands . Union AccountRetail Manager Sodexho's Dining Services Tulane UniversityWOW Wings -May 2008 to November 2011• Manage staff of 28 employees, 3 supervisors WOW Wings, 1.5 million in revenue• Assisted Retail Director of Operations with Einstein's Bagels, Sushi, Wall of Greens, Quiznos, Freshens,Smoothie, Panda Express, and Byblos.• Non Union account.• 16 million dollar account.• All Sodexo inspections passed within the high 90's percentile.General ManagerDenny's Restaurant -Kenner, LA -June 2005 to April 2008• Managed staff of 80 employees, 4 managers.• Safety Manager for Region which included TX, LA, FL, MS Markets.• ReRandolph CopelandBirmingham, AL 35215 randolphcopelandjr@gmail.com -205-887-7673Willing to relocate to: Louisiana Authorized to work in the US for any employerWORK EXPERIENCETouch Point(Compass Group)Retail Manager II – July 2016 to PresentResponsible for Retail Sales outlet which consistent of 7 food venues and a Doctor’s Lounge.General ManagerKrystal Corp – January 2016 to July 2016Responsible for a staff of 22 hourly employees, 2 Assistant Managers and 4 Supervisors.Maintained Health Score at 94%. Sales volume 1.1 million per year. Responsible for all Inventory, placing of food andpaper orders, labor standards, guest satisfaction and overall building and equipment maintenance.Campus Food Operations Manager IIISodexo Food Service -Birmingham, AL –May 2013 to January 2016-UAB-Birmingham- Sodexo . Currently responsible for 16 food venues(Einsteins bagels, 2 Starbucks, 2 C-Stores,Panera Breads, Full Moon BBQ, Sandella's Flatbread, World of Wings, Zimes, The Den by Dennys, 3 Simply To Goes,Resident Student Dining that host 8 food venues) with 12 million in annual sales. . Supervise 8 managers, 16Supervisors and 240 employees. . Labor Champ for District. . ServSafe Certified. . Overall Health Scores for all foodareas at a 98.5%. . Strong in all aspects of P&L goals. . Budget Strong.Food Operations Manager-SodexoTexas Southern University -Houston, TX -November 2011 to November 2013Responsible for 5 Retail Outlets and Concessions/P&L's . Manage 30 union hourly employees and 6 non-unionsupervisors . Familiar with LM\E-Time, FMS, SRP, Budgets, TMC, Menu Graphics, Retail Brands . Union AccountRetail Manager Sodexho's Dining Services Tulane UniversityWOW Wings -May 2008 to November 2011• Manage staff of 28 employees, 3 supervisors WOW Wings, 1.5 million in revenue• Assisted Retail Director of Operations with Einstein's Bagels, Sushi, Wall of Greens, Quiznos, Freshens,Smoothie, Panda Express, and Byblos.• Non Union account.• 16 million dollar account.• All Sodexo inspections passed within the high 90's percentile.General ManagerDenny's Restaurant -Kenner, LA -June 2005 to April 2008• Managed staff of 80 employees, 4 managers.• Safety Manager for Region which included TX, LA, FL, MS Markets.• Responsible for all P&L and Budgets.• Hired and trained all Managers and supervisors.• 6.8 Million in sales.Assistant ManagerDenny's Restaurant -Kenner, LA -November 2003 to June 2005• Managed office documentation• Ordered all restaurant products.• Conducted all HAACP\Safety Inspections• Trained new hires• Assisted supervisor with special projectsDeli ManagerBreaux Mart Grocery -River Ridge, LA -October 2002 to November 2003• Ordered All Products.• Established hot menu for daily lunch specials.• Maintained and conducted all training for employees assigned.• Managed a staff of 10.Production ManagerPiccadilly Cafeteria -Jackson, MS -September 1999 to May 2002• Ordered All Products.• Established daily menus.• Maintained and conducted all training for employees assigned.• Managed a staff of 25 cooks, 10 prep personnel.• Annual sales volume 7.5 millionRestaurant and Bar ManagerUnited States Air Force -Biloxi, MS -1977 to 2002Active and Reserve Retired 4-16-2002.Production ManagerValley Innovative Services -Jackson, MS -March 1998 to August 1999• Institutional Services• Established daily menus.• Trained Inmates to prepare foods• Maintained and conducted all training for inmates assigned.• Managed a staff of 22 cooks, 30 prep personnel.• Organized production of meals for 7241 inmates within 3 county systemChef\Restaurant ManagerGrand Casino at America Live -Gulfport, MS -May 1995 to July 1998• Development of Menu's for 2 restaurants.• Maintained and conducted all training for employees assigned.• Managed a staff of 43 cooks, 13 prep and 4 bakers.President CasinoGrand Casino at America Live -Biloxi, MS -April 1996 to April 1998Food and Beverage Manager• Responsibilities included all food service venues as well as bar operations.• Maintained and conducted all training for employees assigned.• Managed staff of 23 bartenders, 28 cooks, 4 Managers, 60 kitchen team members.Operations ManagerDenny's Restaurant -Ocean Springs, MS -July 1993 to May 1995• Responsibilities included all aspects of overall operations of restaurant.• Maintained and conducted all training for employees assigned to each unit.• Trained all managers on financial accountability.• 10 Managers, 89 team members.EDUCATIONAccounting and PsychologyDelgado Community College 2002 to 2005Business ManagementCommunity College of the Air Force 1978 to 1986Business ManagementSouthern University of New Orleans - New Orleans, LA 1976 to 1977SKILLSProject Management, Microsoft Programs, Budgets, P&L competent, Labor, Inventory Control and facets associatedwith Managing to Budget. (10+ years)ADDITIONAL INFORMATION• Works well without supervision• Ability to prioritize and remain focused on the essence of an issue• Excellent with guest support services• Skilled at learning new concepts quickly while working well under pressuresponsible for all P&L and Budgets.• Hired and trained all Managers and supervisors.• 6.8 Million in sales.Assistant ManagerDenny's Restaurant -Kenner, LA -November 2003 to June 2005• Managed office documentation• Ordered all restaurant products.• Conducted all HAACP\Safety Inspections• Trained new hires• Assisted supervisor with special projectsDeli ManagerBreaux Mart Grocery -River Ridge, LA -October 2002 to November 2003• Ordered All Products.• Established hot menu for daily lunch specials.• Maintained and conducted all training for employees assigned.• Managed a staff of 10.Production ManagerPiccadilly Cafeteria -Jackson, MS -September 1999 to May 2002• Ordered All Products.• Established daily menus.• Maintained and conducted all training for employees assigned.• Managed a staff of 25 cooks, 10 prep personnel.• Annual sales volume 7.5 millionRestaurant and Bar ManagerUnited States Air Force -Biloxi, MS -1977 to 2002Active and Reserve Retired 4-16-2002.Production ManagerValley Innovative Services -Jackson, MS -March 1998 to August 1999• Institutional Services• Established daily menus.• Trained Inmates to prepare foods• Maintained and conducted all training for inmates assigned.• Managed a staff of 22 cooks, 30 prep personnel.• Organized production of meals for 7241 inmates within 3 county systemChef\Restaurant ManagerGrand Casino at America Live -Gulfport, MS -May 1995 to July 1998• Development of Menu's for 2 restaurants.• Maintained and conducted all training for employees assigned.• Managed a staff of 43 cooks, 13 prep and 4 bakers.President CasinoGrand Casino at America Live -Biloxi, MS -April 1996 to April 1998Food and Beverage Manager• Responsibilities included all food service venues as well as bar operations.• Maintained and conducted all training for employees assigned.• Managed staff of 23 bartenders, 28 cooks, 4 Managers, 60 kitchen team members.Operations ManagerDenny's Restaurant -Ocean Springs, MS -July 1993 to May 1995• Responsibilities included all aspects of overall operations of restaurant.• Maintained and conducted all training for employees assigned to each unit.• Trained all managers on financial accountability.• 10 Managers, 89 team members.EDUCATIONAccounting and PsychologyDelgado Community College 2002 to 2005Business ManagementCommunity College of the Air Force 1978 to 1986Business ManagementSouthern University of New Orleans - New Orleans, LA 1976 to 1977SKILLSProject Management, Microsoft Programs, Budgets, P&L competent, Labor, Inventory Control and facets associatedwith Managing to Budget. (10+ years)ADDITIONAL INFORMATION• Works well without supervision• Ability to prioritize and remain focused on the essence of an issue• Excellent with guest support services• Skilled at learning new concepts quickly while working well under pressure



  • ID#: 120089
  • Location: Birmingham, AL , 35215

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