Administrative Assistant


Ashley Turner ​ Home/Cell: 205-527-6975
2433 Wenonah Oxmoor Road
Birmingham, AL 35211​ Email: ashleymturner86@icloud.com

PROFESSIONAL SUMMARY:
▪ Bachelor of Science Degree Graduate with 10+ years of experience in healthcare, administrative, and retail environments
▪ Expertise working in management, administrative, and human resources roles
▪ Proficient knowledge of customer service, performing administrative support, and data entry
▪ Experience supervising and delegating responsibilities to store employees
▪ Experience interviewing, hiring, and training employees on store procedures
▪ Experience handling inbound/outbound phone calls to gather client data

PROFESSIONAL EXPERIENCE:

Cindy’s Cinnamon Roll, Hoover, AL​ May 2005 - Present
Co-Manager/Store Operations Representative
▪ Oversee daily store operations
▪ Interview, hire, and train employees on company policies and procedures
▪ Delegate setup/store close responsibilities to employees
▪ In charge of processing bi-weekly payroll
▪ Create employee work schedules, monitor inventory, perform daily transactions, and maintain high levels of QA to ensure customer service satisfaction

Professional Choice, Birmingham, AL​​ May 2011 – September 2013
Office Assistant
▪ Provided administrative support to management by inputting client data into the CRM
▪ Handled inbound/outbound phone calls to communicate with clients
▪ Utilized copy machines, fax machines, and filed paperwork to organize client information
▪ Participated in the hiring process by issuing candidate applications and scheduling interviews

PROFESSIONAL INTERNSHIP EXPERIENCE:

EXCELth Healthcare, New Orleans, LA​​ January 2011 – April 2011
Healthcare Data Processing Intern
▪ Collaborated with Health and IT departments to ensure company success
▪ Conducted research through distribution of surveys
▪ Compiled data and used baseline studies to provide accurate results to clients

TECHNICAL SUMMARY
MS Office Suite (Word, PowerPoint, Excel), MS Outlook, Email, Internet Explorer, Social Media

EDUCATION:
Dillard University, New Orleans, LA​
Bachelors of Science Degree in Public Health
Graduated: May 2011

REFERENCES AVAILABLE UPON REQUEST
  • ID#: 120123
  • Location: Birmingham, AL , 35211

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