Medical Secretary, Client Srvcs., Receptionist,Pt Access Rep, Financial Srvcs
Sheray Kennedy45 4th Avenue SouthBirmingham, AL 35205
6/30/2014-Urology Centers of Alabama3485 Independence DriveHomewood, AL 35205Position:
Medical Secretary/ Check outDuties: Managing the physician’s schedule- scheduling, canceling, and rescheduling patient appointments. Managing telephone calls and messages, for physicians, nurses, and other staff. Correspondence with Insurance companies, enter charges daily in EMR system, balance daily collections.Referrals and pre-certifications, schedule tests, procedures, and consults in and out of UCA. Maintain patient’s accounts by obtaining, recording, and updating personal and financial information. Medical record request; retrieval and delivery to /from appropriate providers. Prepare surgery admissions forms and deliver to surgery schedulers, complete FMLA papers, and attend staff meetings as required.
Cunningham Pathology, LLC924 Montclair RoadSuite 200Birmingham, AL 35213Position: Client Services Representative/ ReceptionistDuties: The Client Service Representative/ Receptionist is accountable for providing timely and professional interaction with clients, patients, and visitors; bot on telephone and in person, while performing high quality clerical duties that require superior client services. Performing special projects as needed, expediting paper communications by sorting daily mail, in-coming correspondence, promptly to each department, maintaining the front desk professionally with clients, visitors, and patients. Efficiently answering phones and routing calls through the switchboard while distributing reports to clients and manually.
Brookwood Medical Center2010 Brookwood Medical Center DriveHomewood, AL 35209Position: Patient Access Representative II/ Financial ServicesWomen’s Pre-Admission Testing/ Women’s Medical PlazaDuties: performs and run the front office efficiently with organization. Provide excellent customer service during the patient registration/ pre-registration, scheduling patient’s appointments, insurance verification. Gather and document accurate patient/ guarantor demographics, insurance, employment, and financial information in a timely matter, collect copays, deductables, & co insurance fees. Lead and provide new and annual training to other staff members, manage and store medical records
Education:Arthur Harold Parker High School
900 Fourth St. NorthBirmingham, Al 35204
Reference Available Upon Request