Lumeka Moore

Lumeka Moore1605 24th Street SWBirmingham, AL 35211lmoore0611@yahoo.com205-266-5331


Dedicated professional with more 10 years' experience in customer service, administrative and information technology. Now seeking a position in an office environment, where there is a need for a variety of office tasks including computer knowledge, organizational abilities, business intelligence and database program use

SUMMARY OF QUALIFICATIONS • Willing to take on additional responsibilities and challenges• Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible• Excellent computer skills – Microsoft Office products• Possess effective planning, organizational, communication, presentation and interpersonal skills• Professional known for making managerial decisions, using discretion and processing highly confidential information


Office Assistant

America's Thrift Store (Snelling Employment Agency) Birmingham, AL March 2016-Present• Maintain and update filing, inventory, mailing, and database systems• Complete and mail insurance contracts and policies• Review files, records, and other documents to obtain information to respond to requests• Update Microsoft Excel spreadsheets• Complete audits and transition personnel files to electronic format

Public Housing Interviewer

Housing Authority of the Birmingham District (Snelling Employment Agency) Birmingham, AL March 2015-December 2015
Interviewed benefits recipients at specified intervals to certify their eligibility• Interpreted and explained information such as eligibility requirements, application details, payment methods, and applicants’ legal rights• Initiated procedures to grant, modify, deny, and terminate assistance• Compiled, recorded, and evaluated personal and financial data to verify completeness and accuracy, and to determine eligibility status• Interviewed and investigated applicants for public assistance to gather information pertinent to their applications• Kept records of assigned cases, and prepared required reports• Conducted classes to provide housing vouchers to eligible applicants• Assisted with leasing and occupancy documents and contracts

Business License Processor

RDS (a division of Portfolio Recovery Associates)Homewood, AL October 2014 – March 2015
Mass Mailings• Post and balance payments to accounts• Send out Business Licenses• Accurate data entry• Great computer and communication skills

Operations Management

Birmingham Family Counseling and Mediation Center Birmingham, AL September 2010-August 2014
Reviewed and completed records pertaining to payroll• Analyzed financial activities of establishment and provided input into budget planning and preparation processes• Maintained records pertaining to inventory, orders, supplies, and machine maintenance• Monitored inventory levels and requisitioned supplies as needed• Arranged for necessary maintenance and repair work• Processed Medicaid and Jefferson County Department of Human Resources billing• Maintained upkeep of annual business license renewals, as wells as federal, state, and local tax accounts

Family Support Specialist

Harris & Associates Birmingham, AL October 2009-September 2010
Conducted therapeutic visitation for families of children in DHR custody• Led counseling sessions that provided support in child-parent relations• Provided, found, and arranged for support services, such as child care, counseling, basic living skills, and parenting classes to prevent more serious problems from developing

Information Technology Support Specialist (IT Support Specialist)

Techteam Inc. Southfield, MI April 2006-June 2009
Maintained corporate, retail, and warehouse network for Office Depot• Performed data backups and disaster recovery operations• Diagnosed, troubleshot, and resolved hardware, software, and other network and system problems, and replaced defective components when necessary• Planned, coordinated, and implemented network security measures to protect data, software, and hardware• Performed routine network startup and shutdown procedures, and maintained control records• Gathered data pertaining to customer needs, and used the information to identify, predict, interpret, and evaluate system and network requirements


Some College, Management Information Systems

Auburn University Auburn, AL 

  • ID#: 123706
  • Location: Birmingham, AL , 35211

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