Denetra Senigar

Denetra Senigar
234 Allegheny Drive
Birmingham, AL 35214
(205) 567-5435
Schedule A Consideration

Seeking to join an organization where my current skills can be utilized and also provides an opportunity for me to learn, grow, and add value to the company.

Customer service experience
Attention to detail
Great problem solving skills
Able to complete tasks without supervision
Microsoft Office: Word, Excel and Outlook

Faulkner University
Hoover, AL
Bachelor of Science (BS)
Major: Human Resource Management
GPA: 3.1

Work Experience

Buffalo Rock Company
January 2016 – Present
Birmingham, AL

Corporate Payroll Administrative Support
Responsible for temporary service (Automation & Dedicated Personnel) workers’ payroll.
Correspond with temporary service clients regarding various issues with temporary workers.
Coordinate with various approved catering vendors for in-house events that require meal service.
Codify and approve invoices for payment received from catering vendors via Oracle.
Run exception report for missing time on employees via Empowertime.
Send missing punches notifications to supervisors and enter corrected time via Empowertime.
Round time to ensure clock in and out policy is adhered to.
Serve as back up on badge maintenance system.
Send out default letters on 401K loans.
Pay benefit invoices Aflac, VSP, Lincoln and Prudential life insurance.
Manage 401K Amortization schedule.

Buffalo Rock Company
November 2013 – January 2016
Birmingham, AL

Corporate Receptionist
Responsible for temporary service (Automation & Dedicated Personnel) employee payroll.
Managed scheduling system for the use of Corporate Office Meeting rooms via Office 365/SharePoint.
Completed Workman’s Compensation deductible report monthly via Microsoft Excel.
Responsible for managing company cell phone program via Verizon including ordering, changing users for cell phones and assigning administrative rights for access.
Coordinated with various approved catering vendors for in-house events that require meal service.
Ensure company phone directory current for the Corporate office via Microsoft Excel as needed.
Order, codify and approve invoices for payment of office supplies and catering vendors via Oracle.
Ensured lobby is neat for receipt of visitors and refreshing beverages are available for consumption.
Kept visitor badges and GMP’s printed via Microsoft Word and accessible for distribution upon sign in on visitor’s log.
Prepared certified mail, next day air, second day air and ground shipping bills upon request for packages being sent out via company personnel.

Capitol Concierge
August 2011 -- July 2012
Hoover, AL

Guest Services Manager
Greeted customers upon arrival to the Guest Services desk.
Responsible for recruiting, interviewing, conducted background and drug tests on potential new hire candidates.
On boarded newly hired employees with company policy and procedures as well as gift card processing and service delivery.
Created monthly and daily task schedule.
Maintained a client log for reserved birthday parties at the Carousel.
Managed a staff of six people to operate and oversee the Carousel daily.
Sold shopping mall gift cards and advised of terms and conditions to potential customers.
Attended weekly staff meetings with shopping mall management to provide progress of Guest Services and receive notice related to store openings and closings.
Conducted monthly review of gift card sales and audit token machine nightly of cash taken in and credit card transactions.
Maintained daily cash balance to provide change to carousel riders and replenish the token machine as needed.

Compass Bank
October 2003 -- August 2011
Birmingham, AL

Corporate Security Associate
Ensured security guards are present and on site at Operation Centers by conducting roll call via two-way radio.
Updated all banking center branch emergency contact information.
Conducted health checks on remote surveillance systems.
Monitored alarms for all BBVA Compass banking center branches on ADT Mastermind and Pacom monitoring systems.
Dispatched police and branch personnel upon request.
Placed work orders as needed on various network issues and malfunctioning equipment.
Applied to local police departments for alarm permits for banking center branches.
Submitted invoices for alarm permits to accounts payable.
Forwarded all required documentation from the local police departments to banking center branches.
Updated all renewed permit numbers and expiration dates into an excel spreadsheet.

FedEx Home Delivery
October 2007 -- October 2008
Birmingham, AL

Administrative Associate
Greeted customers upon arrival to the FedEx Home Delivery terminal.
Conducted previous employment and income verifications on potential temporary driver candidates.
Assisted drivers with directions and address confirmation to certify packages are delivered correctly and on time.
Answered phones to assist customer service representatives/customers with package delivery information.
Called pharmaceutical representatives to schedule appointment dates and times for delivery of packages.
Checked security daily for the terminal.
Processed 100 address corrections daily.
Delivered packages to customers that request to have packages held at location for pick-up.

Compass Bank
December 2002 -- October 2003
Birmingham, AL

Received deposits and provided transaction history consultation to customers upon request.
Processed withdrawals, night drop bags and cash advances.
Sold travelers’ checks, money orders, and cashier’s checks.
Ensured proper verification of signatures and picture ID were confirmed on all transactions.
Administered security screening on all checks to certify authenticity of checks.
Purchased and sold money to the cash vault as needed.
Verified teller drawer stayed at or just below the cash limit.
Assisted with closing procedures at the end of the day.
Charter Communications
May 2001 -- December 2002
Birmingham, AL

Telephone Service Representative
Received inbound calls for new service installation.
Processed payments over the phone and aided customers with payment arrangements.
Scheduled repair calls for technicians.
Walked customers through reboot sequence of digital converters.
Offered package pricing/availability for potential cable subscribers.
Provided service cut-off extensions.

  • ID#: 126636
  • Location: Birmingham, AL , 35214

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