Office SVCS Specialist III

Tonya B. Crawford                     

4139 40th Avenue North

Birmingham, AL 35217




Objective: Seeking a networking position with a firm that will promote long term employment, financial support, and growth.



Experience:  Hill Crest Behavioral Hospital (April 25, 2011- Currently)

Title:  Administrative Assistant

  • Check In-Check Out
  • Scheduling
  • Collecting co-pays
  • Answering phones
  • Filing Charts / Pulling Charts
  • Problem Solving
  • Making call schedule for doctors
  • Assists with obtaining Medicaid referrals for residential patients


Experience: Eastern Medical Specialist (October 2009-August 31, 2010)

Title: Patient Financial Representative

  • Insurance verifications for office visits and major medical procedures
  • Remittance Posting
  • Informed supervisor of over payments and errors on patient accounts


Experience:  Bajaj, Malik, and Mehra, Gastroenterologist (May 2007-September 2009)

Title: Accounting Assistant

  • Charge Entry
  • ICD-9 Coding
  • CPT Coding
  • Procedure Billing
  • Accounts Receivable
  • Remittance Posting
  • Appeals
  • Problem Solving


Experience: Schaeffer Eye Center (January 2006-May 2007)

Title: Clinical Technician

  • Performed optical testing using various optical equipment
  • Dictating medical information in patient charts
  • Insurance verifications
  • Billing
  • Problem Solving


Experience: Sears Optical Century Plaza Mall (2003-2006)

Title: Optician

  • Customer care with problem solving
  • Sales
  • Insurance verifications
  • Insurance billing
  • Responsible for daily sales journal and figures
  • Scheduling


Experience: Pearle Vision Galleria Mall (2000-2003)

Title: Optician

  • Patient care
  • Scheduling
  • Insurance verifications and filing
  • Optical sales



Jefferson State Community College Birmingham, AL

Stillman College Tuscaloosa, AL 1995-1998

Woodlawn High School Birmingham, AL 1991-1995



  • Word
  • Microsoft
  • Excel
  • Typing
  • ID#: 70769
  • Location: Birmingham, AL , 35217

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

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