340 2nd Ave
Pleasant Grove, Al 35127
Home 205 744-9894
Cellular 205 396-5102
Summary of Qualifications
Experienced in general office principles, practices, and procedures. Proficient in MS Office: Excel, Word, PowerPoint, Access. Detail oriented, proficient organizer with the ability to delegate and train others. Knowledge of diverse cultures. Team player with emphasis on quality.
Aerotek Staffing - Wellsfargo Home Mortgage -- 02/16/09 to 07/27/12
Loan Processor / Call Center - Responsible for clearing conditions and issuing changes to the terms on previously approved loans . Responsible for verifying conditions of approval which may include, customer income/assets documentation, resolves routine title issues including, but not limited to the following: vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens reconveyances; may processes subordinations; resolves appraisal disputes; depending on channel, may coordinate closing activities. Maintains a high level of customer service by being proactive in communication with customers.
COMPUSA INC , HOOVER, AL
Order Puller /Warehouse Clerk /Retail Sales - 09/20/04 To 11/31/08
Warehouse order pullers receive and pick up customer orders, locate items in the warehouse and bring them to a designated area for the customer to pick up or for the facility to deliver. Track inventory and mark items with stock codes.
Jensen Printing -- Printing & Bindery / Customer Service -- AL 1999-2004
Laminating, binding, cutting, drilling, stapling, hole punching, sorting, packaging, shrink
wrapping, placing on pallet, stuffing, sealing, etc.
Receive print orders from customers, enter orders into software applications, provide guidance to customers on
various options for printing (i.e., color choices, paper type, binding type, etc...), provide customers with print proofs,
troubleshoot document issues for printing, utilize various software applications for processing work, utilize telephones
and email for communicating with clients.
Education, Training And Development
Lawson State, Birmingham Al - 1983 TO 1986 -
Brighton High School, Brighton, AL / 1983
Windows 7, 8, XP , Word, Word Perfect, Power Point, Excel, Lotus Smart Suite, Data Entry, Internet,