Commercial Loan Documentation Review/ Quality Assurance / Due Diligence


Bernita B. Smith

  2116 Summit Place

 Birmingham, AL 35243

 252-469-7436 Cell



 Obtain a position to excel in my banking career while enhancing my

knowledge, skill-set and experience in the financial industry.



 Nineteen years of banking experience including, Legal, Mortgage, Small Business Banking, Consumer and Commercial Business Banking.

Extensive experience with internal and external customer service, encumbering handling private and highly confidential information such as

bank accounts, loans, consumer credit reports, commercial credit reports, business financials, personal financials, and legal

documentation ascertaining to the client. Knowledgeable of PCs, proficient with Windows XP, Excel, Access, Word, and Power Point.


April 2013 – Current Cadence Bank, NA


Commercial Loan Documentation Quality Assurance Processor / Due Diligence Processor

  • Responsible for daily review of all approved loan requests documentation prepared internally on the Laser Pro System and by outside counsel to ensure appropriate documentation and compliance with credit policy / regulatory guidelines in addition to due diligence processing prior to providing loan documents to lenders for execution.


  • Accuracy and adherence to internal and external policy in the production of Laser Pro loan documentation to protect the client and bank while supporting all state and federal requirements.


  • Document any deviations in documentation based off review of credit approvals, supporting credit documents, internal and external customer searches.


  • Maintain and provide to supervisor error reports by processor.


  • Comply with established Service Level Agreement guidelines


  • Evaluate Appraisals, (CER) Commercial Evaluation Reports, (PCR) Property Condition Reports to the specifications (LTV%) Loan to Value ratio customized by the Risk Manger


  • Examine existing Mortgages/Deeds of Trust, Title Policies/Commitments to ensure the appropriate lien is in sync with the original approval criteria and guidelines.


  • Wire funds/memo post to accounts from loans in accordance to specifications outlined on approved funding requests with supporting documentation


  • Knowledgeable of loan operational risks and controls


  • Ability to work independently, self motivated, strong organizational skills


  • Results oriented with utilizing attention to detail


April 2012 – March 2013 PNC Bank, NA

Equipment Finance Specialist III


  • Accurately prepare Commercial Loan & Lease documentation via an internal computer application, Information Advantage, in accordance to the structure/product to effectively satisfy specifications outlined by the credit approval, transaction requirements, legal due diligence, and pre-determined documentation policy/procedures to ensure adherence to regulatory compliance related to the funding and booking process.


  • Interpret various pricing run formats such as InfoAnalysis, along with components that are required to calculate repayment structure and yield to validate the booked transaction is in sync with the pricing run.


  • Proficiently collaborate with Legal, Credit, Insurance, Tax, Collateral, and Lease Servicing Department for maximum comprehension and proper initiation/execution of loan and lease documentation.


  • Knowledgeable of requirements related to sales, use, and property tax as outlined via the tax matrix according to state regulations.


  • Effectively communicate with Relationship Managers, Sales Representatives, Vendors, and High Net Worth Clientele, to collect data inadvertently missing from the documentation request package to ensure a thorough and accurate understanding of the request.


  • Manage pipeline of all incoming credit requests to ensure each stage of the transaction is transparent at all times, starting from the credit approval to the final booking process.


  • Consistently follow-up and intervene with Sales Representatives and clients after the booking process to ensure regulatory compliance requirements are continuously maintained.


  • Perform comprehensive in-depth analysis and navigation of key business entity documentation to examine and review for signing authority and capacity (Corporate Resolutions, Operating Agreement, Articles of Incorporation, Certificates of Incumbency) to ensure proper signage and execution.


  • Demonstrate and apply knowledge of corporate policy relating to name verification/good standings, Office of Foreign Asset Control, Anti-Money Laundering, and Know Your Customer.


  • Protect security interests through verifying the accuracy of initial filings (UCC1), amendments (UCC3) , continuations and terminations as related to the collateral.


  • Initiate Lien Searches and prepare subordination agreements/no interest letters as determined by the research of previous and existing UCC filings.


  • Communicate internally, via client, or agent to ensure adequate insurance coverage is acquired as well as confirming titles are transferred and recorded properly according to the specifications of the loan/lease request.


  • Possess strong organizational skills, attention to detail, excellent time management, sense of urgency, the ability to multi-task, and work well independently or within a dynamic team environment.


  • Proactively adapt to the evolution of change set forth by management to warrant growth and persistent knowledge.

March 2007 - April 2012 RBC Centura Bank

Business Banking Specialist


  • Direct, manage and escalate all email correspondence from the Commercial Business Bankers Sales Force & Branch Account Managers; Adjudicate direct responses to the appropriate level of Business Banking Underwriting and external departments within the bank. 


Communicate with Account Managers on the status of their request to determine resolutions to resolve loan exceptions and missing documentation in order to expedite the application in queue for processing.

  • Facilitate all inter-office correspondence and facsimiles to correlate with the loan requests in the pipeline to be processed and submitted to the Risk Managers for review.

  • Interact with Account Managers to ensure loans submitted to the Bank-2-Business scoring system do not exceed the mandatory Compliance two week time scheme; Confirm and withdraw loans from the database that were unable to meet this time criteria.


  •  Manage all business platform decline letters, reports and databases daily to ensure client information is updated and mailed accordingly within the  specified Regulatory guidelines.


  •  Verify completeness and accuracy of loans to ensure all required government financials and bank documentation to adhere to Compliance regulations.

  •  Process Loan Applications via B-2-B scoring system in conjunction with utilizing Host, Access, Word, Outlook, and Excel


2004 - 2007 – RBC Centura Bank


Small Business Center Team Leader


  • Responsible for managing productivity of Small Business Center Credit Analysts


  • Provide conflict resolution strategies escalated from Analysts or Account Managers


  • Monitor work volume to manage and facilitate daily staffing levels


  • Resolve Visa Business Credit Card issues escalated from the sales force


  • Process Loan Applications via B-2-B scoring system in conjunction with utilizing Host, Access, Word, Outlook, and Excel


1997 - 2004 - Centura Bank – Small Business Center


Small Business Center Specialist II


  • Assist Team Leader with processing and establishing Letters of Credit; Managing the Letter of Credit Database using Excel and Word Programs.


  • Collect applications received in the Business Banking Underwriting Center via fax & inter-office mail.


  • Ensure all credit files are documented according to Credit Policy and Audit regulations.


  • Process Loan Applications via B-2-B scoring system in conjunction with utilizing Host, Access, Word, Outlook, Excel and spreading financial statements.


1995 - 1997 - Centura Bank – Mortgage Division

Mortgage Loan Service Associate


  • Performed multiple administrative tasks including data entry, sorting mail to various departments, and switch board backup.


  • Created a filing system to enable team members to locate customer files quickly and efficiently


1994 - 1995 - Centura Bank – Legal Division

Clerk I


  • Performed a series of confidential clerical duties to include but not limited to switchboard backup, filing, transmitting faxes and data entry.



1993 - 1994 - Winn Dixie



  • Responsible for maintaining accurate amounts of currency after

numerous transactions such as cashing checks, giving refunds and totaling grocery orders.




Graduated with North Carolina Honor Scholars.

Maintained above grade average in the following courses:

Computer Programming


Word Processing

Computer Applications I & II

Computerized Accounting I & II




Performance references available upon request.

  • ID#: 78373
  • Location: Birmingham, AL , 35243

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