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2227B Little Valley Road Birningham, Alabama 35216 205-478-1386
Educational Background. Fayette High School Graduated-May 1980
Herzing Institute Graduted- Oct. 1982 Data Entry. Southern Technical College. Graduated-may 1991 Associate Degree in Applied Technology. Work Experience At&t Wireless. JULY, 1999-MARCH, 2013.
Position: Sales Manager. Responsibilities: Coaching and developing a team of 15 representatives on improving their quality scores and teaching them how to improve their quality scores. Position: Customer Lifecycle Management Manager. Responsibilities: Coaching and developing a team of 15 representatives on creating an exceptional customer experience with every customer. United Heathcare. February,1989-1998 Purchasing Coordinator. Responsibilities: Purchasing equipment for the southeast
and submitting invoices for payment of utilities and outstanding invoices for all printing and copying equipment.
Southtrust Bank. Sept. 1998-1999. Fullfillment specialist . Responsibilities: Open and closing checking accounts, Transfer of funds, delivering mail to the call center floor . References upon request