customer service

 

 

 

Sent via the Samsung Galaxy S™ III, an AT&T 4G LTE smartphone

 

 

 

 

 

-------- Original 

 

 

Vivian Huffman  

 

2227B Little Valley Road                                                                                                      Birningham, Alabama 35216                                     205-478-1386               

 

Educational Background.                                               Fayette High School                Graduated-May 1980             

Herzing Institute                       Graduted- Oct. 1982  Data Entry.                                                           Southern Technical College.  Graduated-may 1991 Associate Degree in Applied Technology.                                                                                   Work Experience                                                                 At&t Wireless.                            JULY, 1999-MARCH, 2013. 

 

Position: Sales Manager.                                               Responsibilities: Coaching and          developing a team of 15 representatives on improving their quality scores and teaching         them how to improve their quality scores.                                                                 Position:        Customer Lifecycle Management Manager.                                                                                 Responsibilities: Coaching and developing a team of 15 representatives  on creating an    exceptional customer experience with every customer.                                                        United Heathcare.                                  February,1989-1998                                                     Purchasing Coordinator.                                                                                                                        Responsibilities: Purchasing equipment for the southeast

and submitting invoices for payment of utilities and outstanding invoices for all printing and copying equipment.

 

Southtrust Bank.                               Sept.  1998-1999.                                                                                  Fullfillment specialist .                                                      Responsibilities: Open and closing checking accounts, Transfer of funds, delivering mail to the call center floor .                                                                   References upon request

 

  • ID#: 82432
  • Location: Birmingham, AL , 35216

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