Customer Service



Rene Singleton

972 Pike Road Apt B


Birmingham, AL 35218





Seeking a position with a company that will allow me to utilize and enhance my skills to provide an opportunity for advancement.





Substantial experience and outstanding skills in customer service.

ï‚· Accustomed to working in a fast paced environment with the ability to think quickly and successfully handle difficult clients.


ï‚· Ability to work well with others, in both supervisory or support staff roles.


ï‚· Excellent interpersonal skills.


October 2012- Present


Customer Service Specialists

Duties: Manage a steady volume of calls daily. Guide Allstate customers through the claim process. Assimilate data, evaluate facts and negotiate solutions to complex problems. Collaborate with a variety of specialized industries including legal, medical, construction, and advance computer and information technology systems.

April 2010 – December 2011

US Title Loans

Sales Representative

Duties: Making collection calls on past due accounts, courtesy calls to remind customers of due dates, evaluating vehicles, processing payments, balance cash drawer daily bank deposits and withdrawals and general office work duties.

November 2009 – April 2010

EZ Money

Sales Representative

Duties: Making collection calls, receiving payments on accounts, courtesy calls, and approving payday loans.

April 2001 – July 2007

Motor City Casino

Player’s Club Clerk

Duties: Enroll customers in the computer and provide them with a player’s card and explain the benefits of the card, answer phones, providing customers with the correct change, assistance in redeeming money off the player’s card. Evaluate to see if the customers is eligible for a credit account


ï‚· Microsoft Office programs to include: Word, Excel, Power Point, and Access.

ï‚· Experience with maintaining office budgets.

ï‚· Ability to work within several office operation systems to include Windows

Reference is available upon request.

  • ID#: 85660
  • Location: Birmingham, AL , 35218

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