Carla D. Neal
228 52ND STREET NORTH
Birmingham, AL 35212
Phone: (205) 774-5159
Alt. Phone: (205) 400-3204
An administrative position where my outstanding customer service skills and diverse work experience will serve as an asset to an organization with potential for professional growth.
CHILDCARE ADMINISTRATIVE ASSISTANT (7/2010 - Present)
WRIGHT'S DAYCARE, BIRMINGHAM, AL
Provides all administrative support for Director and Teachers; maintains monthly/yearly budget data; types menus, letters, correspondence; prepares incoming/outgoing mail; orders daycare supplies; assists staff with special excursions; prepares new files and maintains existing files; prepares staff payroll; interacts with Director, parents, and children.
SOCIAL WORK SECRETARY (11/2007 - 5/2010)
MILES COLLEGE, FAIRFIELD, AL
Managed office of Director of Social Work; the field of practicum and two full-time instructors; prepared expenditure reports; maintained budget data; answer multi-line switchboard; faxed; copied; typed and composed correspondence; arranged meetings; set appointments; maintained student/data files; ordered office supplies; mail preparation and distribution; administered exams; served on college reception committee; registered students; maintained calendar for Director; supervised all social work students under the Federal Work Study Program; interacted with all college administration, faculty and staff; maintained electronic filing system; assisted students needed.
LIBRARY ASSISTANT (8/2006 - 8/2007)
BIRMINGHAM PUBLIC LIBRARY, BIRMINGHAM, AL
with admission and financial aid information; assisted students/teachers as
Processed new library applications; in-put various data into computer; processed library patron renewals; shelved and re-shelved all new/old library material; informed library patrons of past due fees and collected fees accordingly; sent and received faxes; operated cash register for daily sales transactions; researched information on-line or within library at patrons request; prepared incoming/outgoing library material for transit to proper locations; assisted patrons with copier use; assisted library patrons with all aspects of computer use; answered incoming/outgoing calls.
OFFICE AUTOMATION CLERK (10/1998 - 5/2006)
U.S. GENERAL SERVICES ADMINISTRATION, BIRMINGHAM, AL
Composed and typed various reports, letters, and memorandums; prepared and generated monthly financial budget reports; prepared time and attendance of staff members; scheduled travel itinerary, meetings, and training for staff members; interacted with federal, state, local personnel; maintained alpha and numeric filing system; prepared, sorted, and distributed all incoming/outgoing mail; fingerprinted new employees and potential contractors; prepared security clearances for employment; answered multi-line telephone switchboard; operated personal computer to update and retrieve data; assisted Director with special assignments; prepared procurement documents for goods and services.
UNIVERSITY OF PHOENIX
GRADUATE JUNE 2015
Proficient in use computer software programs - Microsoft Office, Excel, Word, and Outlook; 10-key; typing speed of 60 wpm; operate fax, scanner, blueprint copier, communication radio.